Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure, Red Hat OpenShift, Kubernetes
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

SUMMARY As an Deployment and managing Kubernetes Cluster in Azure and GCP. You will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications. You will engage with stakeholders to understand their needs and provide timely solutions, all while maintaining a focus on enhancing system reliability and user satisfaction. Roles & Responsibilities: 1.The Candidate should have hands-on experience in managing Kubernetes Cluster in Cloud (Azure / GCP) with the ability to Upgrade Kubernetes version and Cluster Version based on requirement. 2.Should be able to troubleshoot and fix issues related to pods deployment and Connectivity issues. 3.Configure the Cluster with Monitoring solution and manage with best security practices. 4.Candidate should be capable of managing storages for the Pods and configuring CI/CD tools for Application deployment to container Cluster. 5.Other Container Management tools like Openshift and Rancher is value added. Professional & Technical Skills: • 4+ years of hands-on experience on Kubernetes management (AKS/GKE/Openshift) • Strong Knowledge in Container Management in Cloud Managed services (AKS/EKS/GKE) • Good Understanding of Microservice Architecture with ability to build and scale Container Clusters • Hands on experience in Kubernetes Upgrade and Container Cluster Upgrades. • Ability to troubleshoot and fix container & Cluster service issues. • Experience in integrating with Network, storage, Monitoring and firewall components. • Configuration of Helm-Charts, Config Maps and automatic rollout and service discovery. • Knowledge in Application Deployments to Container Clusters using CI/CD Tools • Experience in Container Monitoring Tools, Access Management and security best practices • Hands-on experience on AKS, GKE, Openshift. • Tools : Kubernetes Dashboard, Kube-monkey, Kube-hunter, Project Quay, Kube-burner,Kube-bench. • Certification – Kubernetes and Openshift. • Bridge the relationships between offshore and onshore/client/stakeholders/third part vendor support teams • Maintain the confidence level of the client by adhering to the SLA and deliverables • Maximize the contribution from Offshore teams for a better and effective support • Better understanding of client process, architecture and necessary execution • Quick response, timely follow-up and ownership till closure Additional Information: candidate should have minimum 3 years of experience in Kubernetes. • High personal drive; results oriented; makes things happen. • Excellent communication, interpersonal skills. • Effective in building close working relationships with others. • Innovative and creative and adaptive to new environment. • Strong data point analytical, team work skills. • Good attitude to learn and develop. • A 15 years full time education is required.15 years full time education

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