Manager – Premium Audit
Confirmed live in the last 24 hours
Pie Insurance

201-500 employees

Online platform simplifying small business insurance
Company Overview
Pie Insurance is a leading company in the small business insurance sector, leveraging seasoned expertise in technology and insurance to offer cost-effective, simplified, and transparent solutions. Their competitive edge lies in their efficient online platform, which allows business owners to receive a quote within just 3 minutes, significantly reducing time and effort. This customer-centric approach, combined with their commitment to transparency, positions Pie Insurance as a strong industry leader.
Financial Services
Data & Analytics

Company Stage

Series D

Total Funding





Washington, District of Columbia

Growth & Insights

6 month growth


1 year growth


2 year growth

United States
Experience Level
Desired Skills
Customer Service
Data Analysis
Sales & Account Management
Customer Success & Support
  • High School Diploma required, Associates or Bachelor's degree preferred
  • 3+ years Workers' Compensation Premium Audit experience required
  • 4+ years leadership experience, with proven ability to lead and scale mid-sized teams. Advanced experience leading teams through complex or rapidly changing deliverables and priorities
  • Strong communications skills: Advanced communication (written, verbal and presentation) skills, to deliver complex information effectively and align people with the needs of the project/team
  • Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future
  • Developed Interdependence: Advanced awareness of workflow, and project tradeoffs to make decisions based on needs now and into the future
  • Highly process oriented - demonstrated process improvement, building effective work processes, building reporting and metrics
  • Strong customer service/success experience background, proven record of exceeding customer's needs, anticipating their needs, managing escalated customer issues, staying calm and helping serve customers
  • Highly efficient, strong ability in prioritization of own work, as well as communicating priorities to direct reports to ensure teams are meeting objectives against set deadlines
  • Ability to travel up to 15% to vendor sites and/or Pie offices
  • Manage both internal as well as external/vendor audit, loss control, and collection functions through team leads and individual contributors
  • Effectively lead by relying on and creating best practices, monitoring and understanding industry trends, and advising team members on moderately complex matters
  • Ensure quality processing of audits and communications to customers and partners, analyzing book results and assignment mechanisms with the Analytics team
  • Manage and cultivate diverse vendor relationships, working closely with account managers and vendor leadership to promote best in class service and quality deliverables
  • Oversee test audit and bureau inspection processes; ensuring compliance with regulatory requirements as well as tracking test audit results by state
  • (
  • Territories excluded), and have access to reliable, high-speed internet
Desired Qualifications
  • Proficient in G-Suite Tools, Slack, Salesforce highly preferred. Experience with Stripe, Insurity, Corvel, and Bureau sites is a plus