Quality Control Technician

Position Description

At a Glance

Legrand has an exciting opportunity for a Quality Control Technician to join the Data Power and Control Team in Independence, OH.  As a member of our Quality Control team, your skills testing product received from our contract manufacturers enables us to offer the high-quality products that our customers rely on. You will be responsible to ensure that all product meets our specifications and quality standards.

What Will You Do?

• Follow documented procedures to test incoming product and complete Technician work orders 
• Conduct new product testing, including obtaining specifications, obtaining approval from appropriate departments, and completion of documentation 
• Process documentation for failed product 
• Process and document outcome of customer evaluations 
• Process customer RMAs, including testing and documentation of all returned product 
• Update existing procedures for new products or test equipment 
• Program products to meet specifications, per Legrand or customer requirements 
• Communicate highly technical material to the team simply and clearly 
• Support the team by understanding product applications, apply and streamline Legrand processes to assure closing of opportunities and our ability to deliver products as they are needed 
• Deliver solutions that are on time and align with customer expectations 
• Assure high customer satisfaction that resolves technical questions, support, and needed assistance. 

Qualifications

Education: Associates degree is desired but not required.

Experience:  0-2 years computerized inventory systems required.

Skills/Knowledge/Abilities:

• Excellent communication skills with warehouse workers, purchasing department, and outside vendors. 
• Basic understanding of inventory control procedures. 
• Proficient keyboarding skills. 
• Extremely organized and able to work with minimum supervision. 
• Ability to perform basic math calculations. 
• Ability to perform work accurately and thoroughly. 
• Prolonged periods of sitting at a desk and working on a computer. 
• Must be able to lift up to 40 pounds at times. 

Company Info

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en

About Legrand North and Central America

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us 

About Legrand’s Data Center Power and Control Division

The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. 

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Equal Opportunity Employer