Cluster Accounts Receivable

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality, and identity, with a personalized team to match.

We are seeking a detail-oriented and proactive Accounts Receivable Executive to join our finance team. The successful candidate will be responsible for managing all aspects of accounts receivable, ensuring timely and accurate invoicing, payment processing, and customer account management. This role requires strong communication skills and the ability to work collaboratively with various departments to support the company’s financial health.

Key Responsibilities:

·       Invoicing and Billing and prepare manual invoice & credit noted where and when required

·       Generate and send out invoices to customers in a timely and accurate manner.

·       Verify that transactions comply with financial policies and procedures.

·       Investigate and resolve billing discrepancies / enquiries

·       Contact customers via phone, email, or mail to follow up on outstanding payments. .

·       Prepare regular reports on accounts receivable status, including aging reports.

·       Assist in the preparation of financial statements and other accounting reports as required.

·       Address customer inquiries and resolve any issues or concerns related to billing and payments.

·       Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

·       Point of contact for Guest Ledger and liaison with Front Office.

·       Process and timely issuance of Statement of accounts and follow up on delinquent payment.

·       Provide ad hoc support to operations accounts team.

·       Process credit applications, ensuring that clients are notified promptly and professionally.

·       Maintain positive working relationships with customers to facilitate timely collections.

·       Maintain accurate and up-to-date customer account records.

• Relevant Qualification or experience in Accounting, Finance
• 2+ years of experience in accounts receivable or a similar role
• Experience in Hospitality/Luxury hotels preferred.
• Excellent communication skills in Italian and English (French advantageous)
• Effective organization, communication, and presentation skills

At Belmond, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.

We offer a comprehensive range of compensation, perks and benefits including:

Competitive salaries and local benefits

Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally.

With a commitment to your ongoing development, you’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.