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Manager
Enterprise Implementation
Posted on 6/30/2022
INACTIVE
Locations
Denver, CO, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • 4+ years of experience managing as services team
  • Experience implementing Enterprise (medium/high touch) accounts or account management programs. SaaS experience preferred
  • This is a demanding position with high internal visibility that requires strong work ethic, prioritization, and high emotional intelligence
  • Experience with a customer success CRM such as Gainsight and/or PSA tool
  • Solutions-oriented with strong problem solving skills
  • Comfort in a fast-paced, change-heavy environment
  • Strong bias for action, the ability to think big, with insistence on high standards
  • Bachelor's degree from a 4-year institution
Responsibilities
  • Manage individual performance
  • Deliver results across team KPIs and org level OKRs
  • Identify and implement process-improvement opportunities; such as systems efficiency gains and leaning into data resulting in increased automation
  • Lead from the front with a willingness to get hands dirty
  • Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
  • Hire, develop and lead an inclusive, engaged, and high performing team
Samsara

1,001-5,000 employees

IoT platform
Company Overview
Samsara’s mission is to increase the safety, efficiency, and sustainability of operations that power the global economy. The company is building a connected operations platform for tracking fleets of vehicles and other equipment.
Benefits
  • Health, dental, and vision coverage for employees and their families with premiums 100% covered
  • Mental health and wellness support
  • Family planning resources and parental leave policy
  • Quarterly reimbursement account you can use for wellness, family care, professional or personal development expenses
  • Flexible PTO and family leave
  • 401k with up to 4% matching
  • Bi-annual company events
Company Values
  • Focus on customer success
  • Build for the long term
  • Adopt a growth mindset
  • Be inclusive
  • Win as a team