Recertification Specialist

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Recertification Specialist, under the direction of the Community Manager, has the primary responsibility to qualify new residents for occupancy and requalifying existing residents for continued occupancy. This responsibility requires organization and great attention to detail. On a daily basis, the Recertification Specialist may be conducting interviews, processing paperwork, interacting with various vendors and agencies, and at the same time, assisting with several administrative and leasing tasks required to keep the rental office running smoothly. The Recertification Specialist must be able to multi-task proficiently and within specific time constraints. 

The Recertification Specialist position is a rewarding job to those who get satisfaction from helping people obtain quality, affordable housing.

1. Maintain property waiting list.
2. Conduct applicant interviews and determine eligibility.
3. Coordinate on-site data collections and processing of resident information.
4. Schedule resident recertification interviews.
5. Ensure proper calculation of income, assets, rent levels, etc.
6. Seek & obtain Compliance Department approval for new move-ins and selected recertifications.
7. Work with maintenance staff for timely move-in/ move-out of residents.
8. Coordinate apartment inspections for recertification’s.
9. Maintain resident files in accordance with company policy & regulatory agency policy.
10. Assist office staff on other tasks, including social media marketing outlets.
11. Perform other duties that may arise.

Required Experience: 

- One or more years’ experience with residential real estate management.
- Tax Credit, Section & Public Housing experience preferred.

Required Education/Training:

- High School Diploma or equivalent required.
- Two or more years of college preferred.
- After hiring, will complete all company required certifications training and testing.

Required Skills and Abilities:

- Must be able to multi-task with specific time constraints.
- Excellent organizational skills and attention to detail.
- Professional appearance and ability to resolve conflicts in a professional manner.

Working Conditions:

-Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi-Story facility including climbing stairs.

-May work around cleaning solvents, paint fumes and landscaping chemicals.

-Evening and weekend work may be required.

Salary Range Information:

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits:

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us.  As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more.  We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program. 

• Help make the world a better place in a team-oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.  To learn more about the total rewards we offer please visit our website. 

Come join our team. You’re going to love it here!