Full-Time
Manager Performance Analysis and Research
Posted on 9/13/2025
Metropolitan Transportation Authority
1,001-5,000 employees
Operates regional public transit network
Compensation Overview
$103.7k - $146.8k/yr
New York, NY, USA
In Person
 Operations & Logistics (1) |
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- Bachelor's degree required with majors in Business Administration, Economics, Engineering or other Statistics, Transportation Research or a closely related field; with 10 years of related experience of which 4 years must be in supervisory/management/administrative capacity
- Or a satisfactory equivalent of education and experience
- Maintaining and enhancing ridership models that estimate running times and demand for both short- and long-term service changes, while also tracking shifts in ridership patterns and working closely with planners to recommend service adjustments
- Overseeing the design and maintenance of dashboards that monitor ridership, travel speeds, and operational performance
- Development and adoption of new technologies for collecting and estimating ridership data
- Conducting travel impact analyses for subway service modifications and Bus Network Redesign projects, ensuring compliance with Title VI requirements
- Leading efforts to modernize reporting to the National Transit Database (NTD)
- Coordinating between all groups within Operations Planning and multiple departments throughout the larger MTA
- supervising and mentoring a team of analysts and fostering their continued professional development while building out new analytical tools
- Strong travel demands modelling and data processing technical skills
- Polished presentation and writing skills and ability to craft narratives from quantitative and qualitative analysis
- Familiarity with MTA Data lakes structures and datasets
- Familiarity with schedule-making and planning procedures, route planning strategies, general business planning and technology project management
- Knowledge of project planning/management, NYCT Subway & Bus operations, data gathering and analysis techniques, union related labor issues, NYCT rules and regulations
- Experience managing a team of data analysts and modelers
- Strong interpersonal skills to facilitate coordination among multiple groups within the MTA
MTA runs North America’s largest public transit network, serving about 15.3 million people across New York City, Long Island, southeastern New York State, and Connecticut through six agencies: NYC Transit, MTA Bus, LIRR, Metro-North, Bridges and Tunnels, and Construction & Development. It moves roughly 2.6 billion trips each year using subways, buses, commuter rails, bridges and tunnels, and related facilities. It differentiates itself by operating multiple transit modes under one umbrella, providing integrated services across districts and modes with extensive infrastructure. Its goal is to provide safe, clean, efficient public transportation that serves as the region’s lifeline and mobility backbone while supporting staff with solid benefits.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1834
Simplify's Take
What believers are saying
- $68 billion 2025-2029 Capital Plan funds 2,390 new subway cars.
- Congestion pricing revenues accelerate signal upgrades and accessibility.
- Board approves 435 R211 cars and 44 LIRR locomotives in 2025.
What critics are saying
- $51 billion plan underfunds subway signals, causing delays in 6-12 months.
- Federal freeze withholds $3.5 billion over emissions in 12-18 months.
- TWU lawsuit triggers strike, halting operations in 6-12 months.
What makes Metropolitan Transportation Authority unique
- MTA serves 11 million daily passengers across 12 counties.
- MTA manages seven toll bridges and two tunnels daily.
- Janno Lieber leads modernization since January 2022 appointment.
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Benefits
Remote Work Options
Flexible Work Hours
Company News
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Hayden AI, founded last year, has pulled in two big names along with $5 million in investment money. The company plans to put cameras on vehicles like city buses and run the video through AI.