VP of People Operations

About Billd

Billd is a fast-growing fintech company looking to disrupt the $1.4 trillion dollar construction industry. We offer industry-leading payment and financial products to empower our customers, the subcontractor. We are the first and only champion of the subcontractor, supporting entrepreneurs and the businesses that build our country.

We’re equally committed to the motivated professionals that make up the Billd family. We are proud to have been recognized as Austin’s fastest-growing private company by Austin Business Journal, one of the best to work for by Built In the last two years, and consistently rated of the top companies by Glassdoor with a 4.3 rating.

You will be challenged to be your best self and guaranteed to have one of the most professionally rewarding experiences of your career. We encourage creativity, initiative, collaboration, playfulness, and a strong work-life balance.

The Role

The VP of People Operations leads and oversees the entire spectrum of people-related functions within Billd. This role is critical for the management of Billd’s most valuable resource, it’s people. The VP of People of Operations is responsible for developing and executing strategies for talent acquisition, employee engagement, performance management, leadership development, compensation, benefits and compliance.

In this role, you will need to be able to think strategically, be confident in making decisions independently and comfortable with rolling up your sleeves. This role is responsible for building and nurturing an outstanding company culture. We want Billd to be a place where employees are given the best professional experience of their careers and are motivated by our mission and vision. The VP of People Operations reports directly to the CEO while also partnering with other business functions.  This role is based at our office in Austin, TX.

What You’ll Do

• Ensure we have the very best people in all positions
• Ensure employees are equipped with the necessary resources to be successful in their roles and opportunities for learning and development
• Build and maintain strong relationships with employees and leadership, serving as an advocate for success and well-being 
• Lead all Human Resources functions for the business including onboarding, training, performance management, engagement, employer branding, retention, and compensation
• Provide expert guidance on people-related issues and policies across all functional areas, ensuring alignment with the company’s goals and compliance with legal standards
• Lead the People Operations department including managing internal team, external resources, departmental budget, and HR systems
• Oversee Billd’s performance management program, ensuring that individual performance aligns with company objectives 
• Manage the hiring, termination and promotion processes
• Develop, nurture, and steer a positive and high performance company culture that aligns with Billd’s values and promotes employee engagement
• Manage the company HR systems (Bamboo), employee handbook, and company benefits, ensuring all HR records are accurate, complete, and secure 
• Plan and manage company events by acting as chair for Billd’s culture committee 
• Lead Director and above leadership and management training
• Lead employee development initiatives including employee training, career development plans, and career pathing
• Lead diversity initiatives and support ERG groups
• Collaborate with Finance  and the Executive Team to develop company hiring plans and talent acquisition forecasts
• Support recruiting activities including leading regular hiring manager trainings 
• Support leadership in cascading communication to employees on company mission, values, key objectives, strategy, opportunities, and KPIs

Skills and Qualifications

• 7+ years of people operations experience working in high-growth, fast-paced companies
• Extensive experience in HR compliance and legal considerations
• Proven ability and experience with implementing a performance management plan and feedback
• Deep understanding of how to develop leaders and managers
• Experience in leading People Operations or Human Resources team
• Experience in recruiting in the Austin, TX market preferred
• Experience developing and managing effective incentive compensation, benefits, reward, and recognition programs
• Experience in using Culture Index preferred 
• Ability to think strategically but also focus on tactical and operational issues 
• Bachelors or Masters in Business, Organizational Development or Human Resources preferred