Full-Time

Access Team Lead

Posted on 6/29/2026

Northwestern Medicine

Northwestern Medicine

10,001+ employees

Academic medical center research, teaching, care

Compensation Overview

$22.56 - $32.72/hr

Chicago, IL, USA

In Person

On-site in Chicago; no remote work.

Bachelor's

Category
Administrative & Executive Assistance (2)
,
Required Skills
Customer Service

Get referred to Northwestern Medicine

See people who can refer or advise you

Requirements
  • Minimum of two years experience in customer service or patient relations.
  • Excellent interpersonal and verbal communication skills.
  • Excellent problem solving skills.
  • Received favorable annual performance reviews if internal applicant in the past one to two years.
  • Ability to read and communicate effectively in English.
  • Basic Computer Skills.
  • Ability to type 40 wpm.
  • Excellent verbal and written communication skills.
  • Ability to multi-task.
  • Customer Service Oriented.
  • Excellent organizational, time management, analytical, and problem solving skills.
Responsibilities
  • Standards of Performance - Northwestern Medicine Values, Patient Satisfaction, and Service Excellence: Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns.
  • Forwards, directs and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
  • Maintains patient confidentiality per HIPAA regulations.
  • Specific Responsibilities: Provides exceptional customer service to consumers which establish a positive first impression of Northwestern Medicine.
  • Exceed all consumer requests and alert management of issues or concerns that require escalation.
  • Correctly identifies and collects patient demographic information in accordance with organization standards.
  • Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
  • Reaches out to patients to schedule an appointment as defined.
  • Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
  • Facilitates the pre-authorization of diagnostic exams, between referring physicians and insurance carriers, through the use of online tools, work lists, and direct phone calls as necessary.
  • Informs patients of any issues with securing the financial account for their encounter.
  • Completes out-of-pocket estimations as requested by patients.
  • Provides training and education as needed.
  • Manages work schedule efficiently, completing tasks and assignments on time.
  • Completes other duties assigned by manager.
  • Cross-training between various departments may take place to ensure coverage.
  • Participates in Quality Assurance reviews to ensure integrity of patient data information.
  • Uses effective service recovery skills to solve problems or service breakdowns when they occur.
  • Utilizes department and hospital policies and procedures to complete assigned tasks.
  • Communication and Collaboration: Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
  • Collects authorization numbers in appropriate systems as applicable.
  • Provides professional and constructive environment for communication across units/departments and resolves operational issues.
  • May attend intra/interdepartmental meetings which involve walking within NM Campus.
  • Communicates customer satisfaction issues to appropriate individuals.
  • Demonstrates teamwork by helping co-workers within and across departments.
  • Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
  • Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
  • Technology: Utilizes multiple online order retrieval systems to verify or print the patient's order.
  • Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
  • Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
  • Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
  • Efficiency, Process Improvement, and Business Growth: Is proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information and documenting order retrieval in notes for check-in person.
  • Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
  • Understands departmental and individual quality metrics.
  • Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
  • Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
  • Participates in departmental quality improvement activities.
  • Provides ideas and suggestions for process improvements within the department.
  • Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
  • Adjusts processes as needed to meet standards.
  • Uses organizational and unit/department resources efficiently.
  • Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
  • Leadership Responsibilities: Assists Operations Coordinator with staff training and development, as well as on-boarding new staff.
  • Ensures staff understanding and compliance of NM policies, procedures and expectations and assists in communicating any changes when applicable.
  • Identifies potential problems and notifies the Operations Coordinator and Manager.
  • Coordinates advanced troubleshooting to staff when issues or questions arise.
  • Serves as first line of assistance to staff.
  • Investigates and resolves patient, technical and workflow problems related to their area of responsibility or escalates to Operations Coordinator/Manager for assistance.
  • Helps coordinate and supervise section staffing to ensure sufficient staff to cover all aspects of service alongside Operations Coordinator.
  • Works proactively with Operations Coordinator to adjust daily staff work assignments due to sick leave or increased patient volume.
  • Monitors queues to make real-time adjustments as necessary.
  • Assures that all computer systems and technology are consistently working properly.
  • Coordinates the maintenance and repair activities as related to equipment and facilities.
  • Escalates issues when needed.
  • Identifies and communicates key issues and trends to Operations Coordinators.
  • Assesses and communicates staff development needs to Operations Coordinator to support periodic individual evaluations of staff.
  • Develops, coordinates, presents and participates in staff education and training programs including new system deployment and go-live support.
  • Provides material and helps develop agendas for routine staff meetings. Maintains customer service objectives.
  • Assumes delegated responsibilities in the absence of the Operations Coordinator.
  • Assist Operations Coordinator/Manager with responsibilities that include interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
  • Assist Operations Coordinator/Manager on the development and implementation of policies and procedures as needed to support Service Center functions.
  • Ensures staff has access to necessary policies, procedures, training and other resources necessary to complete their responsibilities, and that policies and procedures are updated as necessary.
  • Works with Operations Coordinator/Manager on enforcing Productivity and Quality standards; conducting regular audits of staff performance, with documented feedback; monitoring agent performance including service level, calls answered, contact quality, errors, attendance.
  • Performs other duties as assigned.
Desired Qualifications
  • Bachelors degree.
  • Healthcare Finance and/or Healthcare Insurance Knowledge.
  • Experience in a healthcare setting, especially patient scheduling and/or registration.
  • Coding Certification.
  • Certified Healthcare Associate Designation (NAHAM).
  • Two - four years of progressive experience in a revenue cycle setting.
  • Financial aptitude, business orientation or experience/knowledge of hospital based patient management/patient accounting systems.
  • Knowledge of medical terminology.
  • Epic experience.
Northwestern Medicine

Northwestern Medicine

View

Northwestern Medicine brings together Northwestern Memorial HealthCare and the Northwestern University Feinberg School of Medicine to advance health care through research, teaching, and patient care. It runs an academic medical system with more than 33,000 staff, faculty, students, and researchers across 200 locations, including five hospitals that are ranked among America’s Best by U.S. News & World Report (2025–2026). The organization offers medical care by clinicians and scientists who also teach and study new treatments, meaning patients may benefit from up-to-date therapies developed through ongoing research. Its approach combines hospital services, medical education, and scientific discovery in one ecosystem, which sets it apart from ordinary clinics. The goal is to improve medicine so that patients receive higher-quality care and safer, better outcomes.

Company Size

10,001+

Company Stage

Grant

Total Funding

$25M

Headquarters

Chicago, Illinois

Founded

2009

Get referred to Northwestern Medicine

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • The Streeterville tower adds 216 beds, with expansion potential to 252 beds later.
  • Orland Park's $225 million cancer center gift funds a $275 million expansion opening by March 2030.
  • Lake Forest expansion opened in February 2026, showing execution across Northwestern's suburban campuses.

What critics are saying

  • EEOC fined Northwestern Medicine $325,000 in May 2026 over religious vaccine accommodation denials.
  • Streeterville tower still needs city zoning and Illinois Certificate of Need approvals before 2027.
  • Jane Wu estate litigation is advancing, threatening discovery, costs, and reputational damage in 2026.

What makes Northwestern Medicine unique

  • Northwestern Medicine is building a 1.2 million-square-foot Streeterville tower by 2031.
  • June 2026 Vizlitics deployment ties Northwestern oncology expertise to AI trial matching workflows.
  • Schreiber's $35 million gift launches a community health institute across Chicago and Lake County.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Flexible Work Hours

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Mental Health Support

Job Training or Education?

Phone/Internet Stipend

Home Office Stipend

Professional Development Budget

Conference Attendance Budget

Stock Options

Company Equity

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Parental Leave

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-18%

2 year growth

1%
Howard Brown Health
Aug 10th, 2026
Howard Brown Health welcomes healthcare operations leader Melba Ansah as Chief Operating Officer.

Howard Brown Health welcomes healthcare operations leader Melba Ansah as Chief Operating Officer. Ambulatory operations expert joins Midwest's leading LGBTQ+ health center to advance access, efficiency and patient-centered care CHICAGO - Howard Brown Health today announced that Melba Ansah, MBA, BS, joined the organization as its new Chief Operating Officer, bolstering the leadership of one of the largest healthcare institutions in the country serving LGBTQ+ people and others seeking affirming care. Ansah brings 30 years of healthcare experience across academic medicine, private practice and consulting, with a proven track record of expanding patient access, optimizing clinical operations, and strengthening workforce structures to enhance care delivery. Ansah joins Howard Brown with a deep commitment to ensuring that operational strategy and execution directly support compassionate, high-quality, patient-centered care. "I am honored to join Howard Brown Health to help advance its mission of providing high-quality, affirming care to LGBTQ+ patients and others in need of compassionate care," Ansah said. "I look forward to partnering with teams across the organization to strengthen operations, expand access, and ensure our systems and processes truly reflect the needs and experiences of the communities we serve." Prior to joining Howard Brown Health, Ansah served as Executive Director of Ambulatory Operations and Strategic Initiatives at UChicago Medicine, where she directed long-range strategic planning for 30 specialty clinics with an average monthly volume of 34,000 completed appointments. In that role, she managed a $100 million operational budget and led local implementation efforts to ensure consistent, high- quality, patient-centered services. Also at UChicago Medicine, Ansah coordinated major ambulatory construction projects to ensure on-time delivery with minimal disruption to clinical care, including oversight of budgeting and P&L management. She collaborated closely with cross-functional leaders in ambulatory quality and safety, care coordination, technology, customer service and process improvement, while providing direct leadership to a team of four directors and a project manager, and operational influence over approximately 450 staff across departments. "Melba's experience in complex healthcare environments and her passion for improving the patient and staff experience make her an ideal fit for Howard Brown Health," said Dr. Travis Gayles, President and CEO of Howard Brown Health. "Her leadership will be instrumental as we continue to grow our services and improve access to affirming care for LGBTQ+ people and the communities we serve." Previously, Ansah served as Director of Operations at Northwestern Medicine, where she held progressive leadership roles supporting ambulatory services across the Chicago area. She holds a Bachelor of Science in Healthcare Leadership from National Louis University and a Master of Business Administration with a concentration in Management from Roosevelt University. Ansah assumes the role effective August 10. About Howard Brown Health Howard Brown Health provides high-quality, integrated, patient-centered care that affirms each patient's identity and experiences at seven health centers across Chicago. As the Midwest's leading health center dedicated to whole-person care for the LGBTQ+ community and others seeking affirming care, Howard Brown offers a range of patient services including medical care, behavioral care, dental care, young adult care, sexual care, and aging adult care. Howard Brown is recognized as a federally qualified health center and serves more than 43,000 adults and youth each year, regardless of their health insurance coverage status and ability to pay. Learn more at: https://howardbrown.org/

Traded
Aug 10th, 2026
Northwestern Medicine plans 24-story hospital tower in Streeterville.

Northwestern Medicine plans 24-story hospital tower in Streeterville. A demolition permit has been issued for 330 E. Traded Editorial * A demolition permit has been issued for 330 E. Erie Street in Chicago's Streeterville neighborhood, clearing the way for Northwestern Medicine's planned hospital tower. * Designed by Perkins&Will, the project will rise 24 stories and 427 feet, with approximately 1.2 million square feet of hospital space. * The tower will include inpatient beds, outpatient clinics, surgery and imaging departments, retail space, gardens, and about 600 underground parking spaces. * Power Construction and UJAMAA Construction are expected to lead construction, while Lindahl Brothers Inc. will handle demolition and excavation. * New construction is expected to begin in spring 2027, with completion targeted for 2031, pending zoning and state approvals. What is planned for 330 E. Erie Street. Northwestern Medicine is moving ahead with plans for a major new hospital tower at 330 E. Erie Street in Streeterville, with a demolition permit now issued for the site. The property is bounded by East Huron Street, North McClurg Court, East Erie Street, and North Fairbanks Court and was previously occupied by the Lakeside Veterans Affairs Hospital tower. Although the former hospital building was demolished in 2009, its underground basement remains on the site. The new development will replace that remaining structure with a 24-story hospital tower reaching approximately 427 feet. At roughly 1.2 million square feet, it will be a significant addition to Northwestern Medicine's existing Streeterville campus. What the hospital tower will include. Designed by Perkins&Will, the building will use a podium-and-tower configuration. The lower portion will accommodate many of the hospital's procedural and diagnostic functions, while the upper tower will focus largely on patient care. The podium will include imaging, surgery and related medical functions, while the tower will contain inpatient beds and outpatient clinics. The design also takes advantage of the property's location, with the building shaped to provide views toward Lake Michigan and Chicago's skyline. The ground floor will include the main hospital lobby, retail space and a phlebotomy suite. A large vehicle drop-off area is planned along East Erie Street, while a pedestrian entry plaza will sit at the corner of North Fairbanks Court and East Erie Street. What the basement will add below grade. One of the more significant parts of the project will happen underground. The new hospital will have a four-story basement. Three levels will provide approximately 600 parking spaces, while the fourth will accommodate the loading dock and back-of-house functions. Before that can happen, the existing basement from the former VA hospital must be excavated. Lindahl Brothers Inc. is set to serve as the demolition contractor for this portion of the work. The excavation will prepare the site for the new tower and represents one of the first major physical steps toward construction of the hospital itself. What the medical facilities will provide. The second floor will house the imaging department and include a bridge connection to Northwestern's Feinberg Pavilion and the Shirley Ryan AbilityLab. Another bridge on the third floor will connect to Feinberg Pavilion for back-of-house traffic. The third floor will also contain the hospital's surgery department. The fourth floor is planned for shell space, oncology support and a large rooftop garden that will be available to patients, staff and visitors. Higher in the tower, outpatient oncology clinics and an outpatient infusion department will occupy the middle floors. A smaller roof garden on the 12th floor will provide another outdoor space for patients and staff. The upper portion of the tower will contain six floors of inpatient beds, along with an additional shell floor that could accommodate future expansion. What needs to happen before construction starts. The project is still working through the approval process. Northwestern Medicine has submitted a zoning application seeking to incorporate the site into an existing Planned Development and rezone the parcels from DR-10, DX-12 and PD1214 to a unified DX-16 designation within an amended PD 1214. The hospital also needs a Certificate of Need from the State of Illinois. That application is expected to be submitted in fall 2026. If those approvals move forward on schedule, new construction is expected to begin in spring 2027, with the hospital tower currently targeted for completion in 2031. What the project means for Streeterville. The new tower will expand Northwestern Medicine's already substantial presence in Streeterville and add a major piece of healthcare infrastructure to one of Chicago's most prominent medical districts. Its scale will also change the site's role in the neighborhood. Instead of a mostly cleared former hospital property with an underground structure remaining in place, the site is expected to become a 427-foot vertical medical campus connected directly to existing Northwestern facilities. The combination of new inpatient capacity, outpatient care, surgery, imaging and oncology services makes the project more than a skyline addition. It is designed as an expansion of an interconnected medical campus, with bridges and shared infrastructure tying the new tower to nearby healthcare facilities. Published: Aug 10, 2026 Last updated: August 11, 2026 In This Market Chicago · Development Site

Chicago Tribune
Aug 4th, 2026
Northwestern and Rush tie for best hospital in Illinois, rank among top 20 in country.

Northwestern and Rush tie for best hospital in Illinois, rank among top 20 in country. PUBLISHED: August 3, 2026 at 11:01 PM CDT UPDATED: August 4, 2026 at 7:51 AM CDT Two Chicago hospitals - Northwestern Memorial and Rush University Medical Center - are again tied for best hospital in the state and rank among the top 20 in the nation, according to U.S. News & World Report. This is the fourth time the two hospitals have held the No. 1 spot in the state together, after Northwestern topped the rankings alone for more than a decade. "It's really a recognition of the tremendous work its teams are doing every day an... Please, provide an email to continue reading this article for free.

Yahoo
Aug 3rd, 2026
Northwestern, Rush tie for best hospital in Illinois, rank among top 20 in country.

Northwestern, Rush tie for best hospital in Illinois, rank among top 20 in country. Lisa Schencker, Chicago Tribune Updated Mon, August 3, 2026 at 9:01 PM PDT Two Chicago hospitals - Northwestern Memorial and Rush University Medical Center - are again tied for best hospital in the state and rank among the top 20 in the nation, according to U.S. News & World Report. This is the fourth time the two hospitals have held the No. 1 spot in the state together, after Northwestern topped the rankings alone for more than a decade. "It's really a recognition of the tremendous work our teams are doing every day and just the consistency of clinical excellence and quality through time," said Dr. Paul Casey, senior vice president and chief medical officer for Rush University System for Health. For Northwestern, "These results reflect the extraordinary dedication of our physicians, nurses and team members who work every day to deliver exceptional care for our patients and communities," said Dr. Howard Chrisman, president and CEO of Northwestern Memorial HealthCare, in a news release. University of Chicago Medical Center placed third in the state. Tied for fourth are Advocate Christ Medical Center in Oak Lawn and Endeavor Health's Glenview, Highland Park, Skokie and Evanston hospitals, as a group. Chicago's Shirley Ryan AbilityLab was again named as the No. 1 hospital for rehabilitation in the country - a distinction it's held for more than three decades. U.S. News releases its best hospital rankings annually, ranking more than 500 hospitals on data including death rates, preventable complications, patient experience and levels of nursing care. Hospitals - including those in the competitive Chicago-area healthcare market - pay close attention to the rankings, often highlighting them in their advertising to try to attract more patients. U.S News is one of a number of organizations that rank and rate hospitals each year. Experts say rankings can be useful for patients trying to narrow down their options, but caution that they are just one factor to consider when deciding where to get care. In addition to the topline rankings, U.S. News also ranks hospitals across a number of specialties. Northwestern Memorial saw six of its programs rank among the top five in the country. Northwestern's neurosurgery and neurology program ranked second in the nation. Ranking fourth best in the country were Northwestern's gastroenterology and GI surgery, geriatrics, and pulmonary and lung surgery programs. Ranking fifth best in the country were Northwestern's diabetes and endocrinology and obstetrics and gynecology programs. In recent years, Northwestern's lung surgery program has become known for innovation. Northwestern's Canning Thoracic Institute, which includes lung and chest care, has always had a mission to become "a destination of hope where patients from all over the world can come with not just problems that have existing solutions but for problems that don't have solutions," said Dr. Ankit Bharat, executive director of the institute as well as chief of thoracic surgery at Northwestern Medicine. "We wanted to create an institute that has the team that would do their best to find those new solutions," Bharat said. U.S. News also recognized the 73 best regional hospitals in the country for community access, meaning they have a track record of providing high-quality care for underserved and vulnerable patients. In Illinois, five hospitals were recognized, including Advocate Illinois Masonic Medical Center, Advocate Trinity Hospital, University of Chicago Medical Center, Ascension Alexian Brothers in Elk Grove Village and Advocate Christ Medical Center in Oak Lawn.

Lifestyles Magazine International
Jul 24th, 2026
$225 million gift: how Dr. Terrence Moisan turned a hospital into the suburbs' biggest Cancer bet.

$225 million gift: how Dr. Terrence Moisan turned a hospital into the suburbs' biggest Cancer bet. . Terrence Moisan has spent more than fifty years walking the same stretch of southwest Chicago suburbs, first with a stethoscope, then with a checkbook. This month, at age 75, he added the largest line yet to that legacy: a $225 million gift, channeled through the foundation he now leads, that will reshape how cancer patients in Orland Park and the surrounding south suburbs receive care for a generation to come. The gift comes from the St. George Foundation, also known as the St. George Corporation, and it will help Northwestern Medicine build a new four-story medical office building dedicated entirely to cancer care, alongside a 484-car parking garage, on the health system's Orland Park campus. The full project is priced at $275 million, meaning St. George's contribution covers the overwhelming majority of the build. Inside, patients will find infusion stations, diagnostic imaging suites, and radiation treatment technology, replacing the current St. George Cancer Institute building, which will be repurposed for other clinical services once the new facility opens. If the Illinois Health Facilities and Services Review Board approves the application, construction could begin in October, with the doors expected to open by the end of March 2030. The cause behind the number is not abstract. Northwestern's own filing with state regulators points to a south suburban population that is aging quickly, with residents 65 and older projected to grow more than 10 percent over the next five years, even as more people are surviving cancer longer than ever before and therefore need years, not months, of follow-up treatment. The Centers for Disease Control and Prevention projects cancer diagnoses nationally will climb 49 percent between 2015 and 2050, and a recent American Cancer Society report found 70 percent of patients now survive at least five years after diagnosis, up from roughly half in the mid-1970s. Northwestern described the goal plainly in its application: expanding care in Orland Park would improve timeliness, equity, and convenience while supporting better outcomes for patients who might otherwise have to travel into the city for treatment. To understand why Moisan is the one signing off on this gift, you have to go back to 1974, the year he graduated from Loyola University Chicago's Stritch School of Medicine and began building a career as a pulmonologist specializing in critical care and pleural disease. He spent the next several decades practicing medicine out of Palos Heights, becoming a familiar face at Palos Community Hospital long before anyone there imagined he would one day run it. When the hospital's leadership abruptly destabilized in 2014, after a new CEO departed just three months into the job amid a wave of board resignations, it was Moisan, the veteran physician who had already worked there for more than 35 years, who was asked to step in as interim chief executive and then made permanent. "I am honored and humbled by the confidence Palos Community Hospital has placed in me to lead our organization into the future," he said at the time. "For more than three decades, I have been fortunate to work alongside some of the most dedicated clinicians and staff in health care." That sense of stewardship followed him through the biggest transition of his career. In December 2020, Moisan, by then president and CEO of Palos Health, announced that the 425-bed hospital system he had spent his life inside would merge into Northwestern Medicine, effective January 1, 2021. "This affiliation will only serve to enhance the already excellent quality of care provided to the community of Palos Health," he said. "As a part of Northwestern Medicine, we will be able to further develop and grow specialized services for our patients and community. We look forward to a bright future together." The merger folded Palos Community Hospital's clinical operations into Northwestern's sprawling system, but it did not erase St. George, the nonprofit parent corporation that had spent decades soliciting and holding donations on the hospital's behalf. Instead, St. George shed its hospital-operating role and became something closer to a legacy trust, one whose sole purpose is now to promote the health and welfare of the communities Palos Health used to serve directly. Moisan stayed on as its president, drawing a salary of roughly $383,000 to $417,000 in recent years for work the foundation's own filings describe as 35 hours a week. This is not St. George's first act of generosity toward the community it once served as a hospital operator. In December 2023, the foundation gave Northwestern $51 million to establish the original St. George Cancer Institute in Orland Park, the very facility this new $225 million gift will now replace and expand upon. At that dedication, Moisan framed the gift as a continuation of a decades-long mission rather than a one-time act of largesse, and he has returned to that same language repeatedly since. Just last fall, when the foundation helped bring Northwestern's Living Well Cancer Resources support program to the Orland Park campus, Moisan said, "The directors of the St. George Foundation have long realized the critical importance of supporting southwestern Chicago and the surrounding regional communities with advanced, academic-level cancer care." What makes Moisan an unusual figure in a philanthropic landscape often dominated by tech fortunes and family-name foundations is that the $225 million he is now directing was never his personal wealth to begin with. It is the accumulated legacy of a community hospital he devoted his career to, now being reinvested, under his signature, into the same zip codes that built it. The new Orland Park cancer center will join a broader wave of oncology expansion sweeping the Chicago area, including Advocate Lutheran General's $99 million outpatient addition in Park Ridge, UChicago Medicine's 575,000-square-foot freestanding cancer hospital on the South Side, and new cancer space being carved out at Endeavor Health's Elmhurst and Swedish Hospital campuses. But few of those projects carry the same through line of a single physician's career, from bedside pulmonologist to hospital chief executive to the steward of a quarter-billion-dollar gift aimed squarely at the patients he spent a lifetime treating.

INACTIVE