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Immigration Specialist
Posted on 12/15/2022
Toronto, ON, Canada
Experience Level
  • 1+ year of business immigration experience, either as a Paralegal or Immigration Specialist (Preference for O-1, EB-1, and EB-2 NIW experience)
  • 1+ year of experience working in a law firm, corporate, or startup setting
  • Strong writing, logical reasoning, and communication skills
  • Strong client services skills:
  • Experience directly interacting for customers via email, call, and video
  • Experience anticipating clients' needs and addressing their concerns
  • Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines
  • Ability to function independently while following established directions and processes with limited hand-holding
  • Strong attention to detail
  • Familiarity with JIRA, Notion and slack as a plus!
  • You thrive in dynamic, fast-paced, results-oriented teams
  • You are hungry and enjoy being constantly challenged to learn and do more
  • You embrace teamwork, ask questions and like to question the status quo
  • You act as an owner and are capable to complete tasks in dynamic environments
  • You communicate clearly and effectively to colleagues from different business areas
  • You learn quickly and easily adapt to changing situations and priorities
  • You work independently and also contribute within a team environment
  • Offer a consistent, industry-leading experience to customers by providing legal support and strategy from the initial kick-off call through petition filing
  • Prepare and file initial submissions, re-submissions, and RFE/NOID responses for O-1, EB-1, and EB-2 NIW petitions
  • Continuously level up by learning how to prepare new case types, such as I-485, H-1B, TN, E-3, E-2, etc
  • Actively monitor individual case pipeline to achieve production targets, meet critical deadlines, and increase client satisfaction
  • Effectively communicate with customers regarding procedural and case processing issues, identify client immigration solutions, and understand current client activity
  • Provide feedback in opportunities for continuous process improvement and elimination of redundancy
  • Report directly to the Immigration Specialist Manager
  • Work on special projects, as assigned
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