Assistant Store Manager
Posted on 3/24/2023
Brooklawn, NJ, USA
Experience Level
Desired Skills
Customer Service
  • Monitors and analyzes the customer service provided by team members. Offers feedback and coaching
  • Greets customers and offers assistance with products and services
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits
  • Resolves customer complaints and helps respond to customers' special needs
  • Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
  • Follows performance improvement plans offered by dispensary manager and director of dispensary operations
  • Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices
  • Bachelor's Degree prior to position start date or High School Diploma/GED and 1 year of retail supervisory experience
  • Must be fluent in reading, writing, and speaking English
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours
  • Experience working in a heavily regulated industry necessary
  • Strong leadership skills, ability to build and manage teams
  • Strong salesmanship skills. Experience in driving revenue
  • Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers
  • Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic
  • Reviews and analyzes asset protection data and develops and implements action plans to reduce loss
  • Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression
  • Ensures training of team members; provides coaching and mentoring
  • Issues constructive discipline and makes discipline recommendations
  • Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision
  • Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
  • Develops and delivers performance management for direct supervises
Desired Qualifications
  • Bachelor's Degree/GED and 1 year of retail supervisory experience
  • Prior retail supervision experience

1,001-5,000 employees

Cannabis dispensary
Company Overview
Cannabis with Confidence. That’s their promise. They believe that to have complete confidence in Curaleaf, it’s not just about what they grow, but how they grow it, and who they impact along the way.
Company Core Values
  • We're cultivators
  • We're Creators
  • We're 'people' people
  • We're matchmakers
  • We're here to guide you