Senior administrative assistant

Now Brewing –  senior administrative assistant, Dallas Regional Office! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This position contributes to Starbucks success by providing advanced, dedicated administrative support of a confidential and complex nature to one or more executives. Handles confidential and non-routine information. Exercises independent judgment and discretion in making decisions and carries out activities following general guidelines. Demonstrates the ability to perform effectively with limited direction. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

• Responsibilities and essential job functions include but are not limited to the following:

• Acts as primary administrative support point of contact for department or regional office

• Provides administrative support to one or more executives. Proactively manages executive calendars with attention to accuracy, detail and allocation of time and resources to promote productivity and successful execution of executive and team goals and objectives. Recognizes the need to reprioritize as appropriate if business initiatives change and acts independently to realign executive priorities.

• Directs and executes complex administrative projects including coordinating, tracking, or analyzing budgets; researching information to respond to questions; updating databases and organizational charts; creating monthly reports or analyses; organizing large volumes of materials. May research background material and collect data for reports, meetings, events and correspondence

• Utilizes advanced technical skills to create dynamic charts, tables, graphs and presentation materials, sometimes containing confidential content, ensuring that the final product has been edited for spelling, grammar and layout

• Organizes and directs the work of multiple coordinators and/or receptionists in a department or regional office. Organizes office operations such as workspace assignment and layout.

• Serves as a peer leader to administrative team within function

• Actively engages with executive's direct report team to ensure alignment of priorities and open communication paths. May attend direct report team meetings as requested

• May organize, host and facilitate activities such as team and cross-functional meetings, conferences and department activities

• Advises department in the use of the business unit or department's products and services. Takes initiative to provide training and coaching when appropriate

• Communicates both thoughtfully and strategically
• Orders supplies for the regional office. Coordinates space and facilities moves and setup for new partners, including obtaining necessary computer equipment, phones, filing cabinets and other office supplies.

• Serves as a point of contact for the regional office. Answers questions, directs requests to appropriate partners and works with other partners effectively to exchange information. Escorts visitors and navigates internal and external vendor relationships

• Receives, sorts, and distributes mail. May manage large mailings or distribution of materials such as forms and brochures. May maintain department bulletin board or communications area.
• Composes and types general correspondence including memos and e-mails. Prepares charts, tables, graphs and other presentation material. Proofreads copy for spelling, grammar and layout, and makes appropriate edits.

• Supports executive, department and administrative team in coffee education as a part of Starbucks core business

• Maintains regular and punctual attendance

Summary of Experience

• Progressive administrative experience (7-9 years)

• Providing support to executive level management - or equivalent (7-9 years)

• Project management (7-9 years)

• Fast-paced environment (7-9 years)

Basic Qualifications
 - High School diploma/GED
 - 5 or more years of experience in a role performing administrative assistant or coordinator job functions
 - 1 or more year(s) of experience in a role providing general administrative support for 1 or more senior-level managers
 - 4 or more year of experience in a role managing calendars and email in Microsoft Outlook
 - 5 or more years of experience supporting projects
 - Interest and availability to work fixed hours in an office environment

Required Knowledge, Skills and Abilities
 - Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects      and activities
 - Demonstrates confidence, composure and professionalism
 - Advanced problem-solving skills
 - Ability to effectively manage multiple projects, meet deadlines and reprioritize as needed; follows through on commitments
 - Ability to communicate clearly and concisely, both orally and in writing, with attention to detail
 - Ability to interact and communicate effectively at multiple levels of the organization
 - Ability to work independently, as part of a team and as a peer leader
 - Aptitude for identifying potential for process improvements and leading change process
 - Ability to deliver consistently high quality and professional customer service to both internal and external customers
 - Advanced proficiency in Microsoft Office Suite
 - Ability to handle confidential and sensitive information
 - Ability to exercise sound judgment and independent decision making
 - Demonstrates an aptitude for understanding the business, function and company priorities
 - Knowledge of general office administration, procedures and equipment
 - Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects      and activities
 - Ability to perform successfully in a fast paced, dynamic environment

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.You will also have access to backup care and DACA reimbursement.Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

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Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.