Simplify Logo

Full-Time

Customer Onboarding Manager

French Speaking

Posted on 6/25/2024

Deel

Deel

1,001-5,000 employees

Global HR platform for hiring and payroll

Mid

United Kingdom

Category
Customer Education & Training
Customer Support
Customer Success & Support
Requirements
  • At least 2-5 years experience in a Customer Onboarding or Customer Success role supporting a B2B SaaS product
  • Fluent in both French and English
  • Based in the EMEA region (or time zone)
Responsibilities
  • Help new strategic customers with onboarding and successful deployment during their first 30-60 days on the Deel platform
  • Become an expert user of the Deel platform to train customers and provide credible guidance on features and functionality
  • Partner with internal teams to deliver the best customer experience
  • Suggest ideas for optimizing customer onboarding workflows through process improvements and product automation

Deel is an all-in-one HR platform that simplifies global team management, offering solutions for global hiring, HR, and payroll in one system. It enables businesses to hire contractors and employees worldwide, streamline HR processes, and consolidate payroll, while ensuring compliance.

Company Stage

Series D

Total Funding

$679.1M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

116%
INACTIVE