Logistics Administrative Assistant

• Competitive compensation and comprehensive benefits
• Opportunity to begin and grow a career in international logistics
• Hands-on exposure to freight forwarding and supply chain operations
• Supportive, collaborative and team-oriented work environment
• Training and development opportunities within a global organization

• Serve as the first point of contact for the office, welcoming visitors and directing them to the appropriate team members.
• Answer and route incoming business calls using a multiline phone system, take accurate messages and respond to general inquiries.
• Provide timely, professional assistance to customers, vendors and other external partners.
• Receive, sort and distribute incoming mail, packages and invoices while coordinating outgoing shipments and correspondence.
• Maintain office supplies, inventory and shared spaces to ensure an organized and professional working environment.
• Schedule meetings and provide administrative support to executives and business leaders as requested.
• Assist with company events, special projects and other general office needs.
• Send master bills of lading, loading confirmations and revised confirmations to carriers and other appropriate parties.
• Sort, rename, scan and upload customs brokerage and shipping documents into the AS/400 system.
• Organize incoming invoices and route them to the appropriate team members based on file number.
• Coordinate the delivery of checks to the lockbox and original house bills of lading to the JFK branch, as applicable.
• Perform additional clerical, administrative and logistics-support responsibilities as assigned.

• Professional, courteous and comfortable interacting with customers, visitors, vendors and employees by phone and in person.
• Strong verbal and written communication skills, including the ability to listen carefully, ask appropriate questions and provide clear information.
• Dependable and accountable, with the ability to follow instructions, meet deadlines and communicate proactively when priorities change.
• Highly organized and detail-oriented, with a commitment to accuracy and quality.
• Ability to manage multiple responsibilities in a fast-paced office environment.
• Strong customer-service mindset and willingness to support multiple teams.
• Proficiency with Microsoft Word, Excel and other common office technology.
• Ability to handle business documents and information with professionalism and discretion.
• Interest in developing a career in freight forwarding, logistics or supply chain management.
• Previous administrative, customer-service or office experience is preferred but not required.

• Medical, Dental, and Vision Benefits with company cost-sharing
• Health Savings Account medical benefit option with a company contribution to the health savings account
• No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
• Medical and Dependent Care Flexible Spending Accounts
• No cost Short-term disability, Long-term disability, Life, and AD&D insurance
• 401(k) Retirement Plan with a generous company match
• Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
• No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
• Employee Recognition Program
• Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
• Commuter Benefits for employees travelling to and from the NYC office

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