Facebook pixel

Training Program Manager
Posted on 12/10/2021
INACTIVE
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • A technical program manager with 1-2 years of experience and a track record of being a master at managing a wide range of daily activities
  • A collaborative spirit with strong cross-cultural communication skills and a passion for education
  • You have the ability to listen to stakeholders, understand their needs, and translates their feedback into solutions
  • You have a proactive, positive, can-do attitude with a high degree of EQ. You stay calm and collected and focus on solving problems in adverse situations. You can respectfully facilitate the successful resolution of issues toward shared goals
  • When you see an opportunity, you take initiative to make it happen
  • You drive projects to completion and are always looking for new ways that processes and training experiences can be improved
  • You have a high level of intellectual curiosity, seeing opportunity and growth in learning more about what you do and how it impacts others
  • You are analytical and have system-thinking skills. You pick up on new technologies quickly and are eager to help others learn new systems
  • You enjoy collecting data and feedback and distilling results into actionable insights
Responsibilities
  • Oversee the management of our customer and partner training program development projects
  • Play a central role in soliciting feedback and insights from internal and external stakeholders and communicating updates
  • Facilitate team and cross-functional collaboration and communication, including managing meetings, documenting decisions, and following up on action items
  • Participate in the development and testing of our training programs and curricula
  • Implement processes for organizing information, documenting procedures, and collecting data and running reports
Braze

501-1,000 employees

Customer engagement platform for marketing
Company Overview
Braze is committed to setting new standards in customer engagement. The company provides multi-channel marketing automations for companies to better engage with their customers.
Benefits
  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture
Company Values
  • Take Your Seat At The Table - Our community welcomes and respects your unique talents and perspective
  • Don't Ignore Smoke - We help each other notice issues before smoke turns to fire
  • Shape The Future - We believe in the positive trajectory of change
  • Embrace Curiosity - We are explorers of details and new horizons
  • Seek The Truth - We combine intelligence with humility to challenge our assumptions and ask thoughtful questions
  • Be A Human - Each of us contributes to the Braze culture through our individuality