Job Description:

The Business Analyst will be responsible for revenue cycle application support for Sunrise Financial Manager (SFM) in a hospital setting. The Business Analyst will perform workflow analysis, partner with end users to gather requirements and define specs for technical teams, building, testing, training, and support.

Responsibilities:

• Work under the direction of the Manager to provide application solutions for assigned business areas.
• Possess senior-level functional knowledge of assigned application technology.
• Interact with business users to understand new business requirements and enhancement requests.
• Serve as a liaison role between application technology vendors, internal IS groups, and business users.
• Translate business requirements into product-specific designs and configuration, detailed requirement specifications, and use cases.
• Deliver functional specifications, design documents, business process workflow, and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analysts.
• Interact with Systems Analysts during the software build and/or configuration process and testing process.
• Perform functional application configuration and configure/run reports at user request.
• Design and execute functional, integration, and regression test plans for new application functionality, product releases, and enhancement and regulatory modifications using business scenarios and use cases.
• Ensure programs meet business specifications.
• Demonstrate new functionality to business users seeking inputs on future direction.
• Review vendor-provided documentation and user manuals needed to support the product.
• Directly interface with business users by responding to support calls escalated by the Service Desk.
• Participate in user focus groups and requirements workshops, vendor training, and demonstrations.
• Assist in supporting activations and rollouts.
• Consistent efforts to deliver quality solutions as per agreed scope.
• Customer focus and close alignment with the customers’ business objectives.
• Ensure efforts to continually improve domain knowledge.
• Ensure the quality of the deliverables as per the defined defects standards.
• Document issues with resolutions and share them with team members to improve team productivity.
• Provide data to generate team performance metrics.
• Knowledge transfer with other team members to improve overall team education level.
• Take complete ownership of the assigned task and timely inform the progress of the project/task to all stakeholders.
• Adherence to the defined standards.
• Take initiative and drive to bring to logical conclusions; a proactive approach.
• Provide accurate and timely information and escalate when there are issues.
• Actively participate in meetings and make valuable contributions.

Qualifications:

• Academic and Professional Qualifications:
• BA or BS degree preferred and/or other relevant combination of training and experience.
• Experience:
• 2-5 years Health IT industry experience preferred.
• 3-5 years experience in revenue cycle systems.
• Sunrise Financial Manager (SFM) experience required.
• Revenue cycle or HIM background required.
• Skills:
• Healthcare Revenue Cycle Experience: Strong understanding of healthcare revenue cycle operations.
• Microsoft Excel: Proficiency in using Excel for data analysis and reporting.
• Microsoft SQL: Ability to use SQL for data queries and analysis.
• Analytical Mindset: Ability to understand and analyze revenue cycle needs.
• Critical Thinking Skills/Logical Mindset: Strong problem-solving abilities with a logical approach.
• Excellent Communication Skills: Ability to effectively communicate with stakeholders at all levels.