Full-Time
Product Group Manager
Field Evaluations
CSA Group
1,001-5,000 employees
Develops standards and certifies products globally
No salary listed
Company Does Not Provide H1B Sponsorship
Cleveland, OH, USA + 2 more
More locations: Plano, TX, USA | Atlanta, GA, USA
In Person
Bachelor's
 Business & Strategy (1) |
|---|
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- Three to five years of managerial or supervisory experience.
- A post-secondary diploma or equivalent in a technical field.
- Ability to assess and report on upcoming product trends within the assigned market group.
- Ability to resolve problems to deliver high-quality and timely service.
- Analysis skills to formulate financial and business plan forecasts.
- Good interpersonal, communication, and presentation skills.
- Conflict resolution skills to deal with employee and customer issues.
- Ability to communicate effectively with external customers, auditors, quality assurance managers, and technical staff.
- Lead evaluation and testing projects within the designated product group, ensuring timely, high-quality delivery.
- Manage team performance through hiring, coaching, development, and performance management.
- Build strong customer relationships by providing proactive communication, technical guidance, and issue resolution.
- Support business planning, budgeting, forecasting, and resource planning for the assigned group.
- Monitor productivity, customer satisfaction, safety, and compliance, and implement corrective actions when needed.
- Prepare management reports and contribute to operational planning and continuous improvement initiatives.
- Communicate with customers, team members, and leaders about priorities, risks, timelines, and project status.
- Foster collaboration across teams to resolve delivery issues, manage dependencies, and improve customer outcomes.
- Set clear goals, delegate effectively, and provide coaching that supports growth, accountability, and strong performance.
- Promote a positive team culture built on respect, feedback, continuous learning, and adaptability to change.
- Deliver multiple projects on time, on budget, and to quality standards while optimizing team utilization and margin.
- Allocate resources effectively, manage schedules, and ensure productivity targets are achieved.
- Drive continuous improvement in service delivery, technical execution, and operational efficiency.
- Identify and mitigate project, operational, and customer risks in a timely manner.
- Support complex customer opportunities, including commercial quotes and requests for proposals, as needed.
- Demonstrate visible leadership in health, safety, security, and environmental practices.
- Ensure team members are trained, equipped, and supported to work safely and in compliance with procedures.
- Promote safe work practices, address unsafe behavior promptly, and participate in investigations and corrective actions when required.
- A minimum of 5 years of certification or equivalent technical experience is preferred.
- Knowledge of United States and Canadian electrical standards and local installation requirements or codes, such as the National Electrical Code and Canadian Electrical Code, is a plus.
CSA Group develops and maintains more than 3,000 standards across 57 areas and offers Testing, Inspection, and Certification to help products reach global markets. Standards are published in print and electronic formats via an online store and guide quality, environment, safety, risk management practices. The Testing, Inspection, and Certification division audits and tests products to verify compliance with standards, enabling regulatory clearance and market access in Canada, the U.S., Europe, and beyond. By combining standards development with third-party conformity assessment, CSA Group serves a wide range of clients and aims to help organizations meet recognized standards and gain worldwide access to markets.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
null
Founded
1919
Get referred to CSA Group
See people who can refer or advise you
Simplify's Take
What believers are saying
- OSHA expanded CSA’s NRTL scope on February 3, 2026, adding eight standards.
- ASTM and CSA signed a May 2026 biomass-risk standard agreement, extending relevance.
- CSA published RES-001:26 / CSA R304:26 in February 2026 for reusable containers.
What critics are saying
- Bloomberg reported a June 2026 sale process, signaling ownership uncertainty and strategic distraction.
- USTested competitors like UL and Intertek pressure CSA’s margins as certifications commoditize.
- If the sale stalls, member funding for future standards work faces disruption.
What makes CSA Group unique
- CSA Group’s February 2026 OSHA NRTL expansion broadens product certification coverage.
- Its 3,000-plus standards portfolio spans safety, water, energy, and reusable packaging.
- CSA Group bridges North American standards creation with global testing, inspection, and certification.
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Benefits
Flexible Work Hours
Life Insurance
Private Medical Insurance
Tuition Reimbursement
Enhanced Family Friendly Leave
Company News
TORONTO – CSA Group has announced the opening of an accredited, special-purpose laboratory dedicated to testing and certifying the safety of medical-grade PPE. Until now, there have been no domestic providers of testing and certification services for medical-grade PPE.