Environmental Services Manager

Job Description

Under the direction of the EVS Director, the Manager is responsible for managing all aspects of environmental services operations, to ensure a clean, sanitary and professional appearance of the property. Develops and implements efficient/productive cleaning methods, supervises environmental services and manages administration of training programs, guest experience, and budget administration. Ensures compliance with standards and regulations. 

Role and Responsibilities: (Includes but is not limited to the following)

• Manages the daily operations of the department.
• Regulates daily activities of team members, providing necessary guidance and support to maintain quality performance standards.
• Supervises environmental services and grounds keeping team members (as applicable) to ensure that work techniques, quality assurance standards, department policies and procedures and job specifications are adhered to.
• Interviews and selects team members and oversees department training and development.
• Administers annual performance reviews.
• Attends department and committee meetings
• Communicates effectively and consistently administrative directives to EVS supervisors and team members.
• Ensures compliance with departmental operations, fire, safety and infection control policies and procedures.
• Maintains an inventory list of supplies and equipment in the department.
• Participates and provides input with the fiscal EVS Departmental budget.
• Participates in the development and implementation of all departmental policies and procedures.
• Provides recommendations to Director of any changes in supplies or equipment to improve safety for the staff and patients and/or to reduce departmental costs.
• Provides supervision and scheduling of all supervisors.
• Provides training for all techniques and equipment used in the EVS department.
• Reviews and confers with supervisors the work schedules and assignments of EVS team members.
• Assume other duties and responsibilities as assigned/directed

Qualifications

Performance Requirements: (Knowledge, skills and abilities)

• Ability to communicate effectively in the English language in order to complete schedules, forecasts, discipline, inventory, etc. and be able communicate with other departments.
• Basic mathematical skills necessary to complete budgets, forecasts, and inventories.
• Knowledge of chemicals and cleaning procedures to maintain appearance of property (i.e., brass, marble, chandeliers, etc.).
• Ability to organize and prioritize work and meet deadlines.
• Ability to act independently while analyzing data and drawing conclusions from written and computer generated materials. 
• Knowledge of public porters operations, to include appropriate staffing levels, service equipment, and guest relations.  Good working knowledge of accepted standards of sanitation.
• Knowledge of labor law.
• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat, clean, and well-groomed appearance.