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Internship

Intern – Technical Installations

Posted on 9/5/2024

National Information Solutions Cooperative (NISC)

National Information Solutions Cooperative (NISC)

1,001-5,000 employees

Software solutions for broadband and utility industries

Data & Analytics
Enterprise Software

Lake St Louis, MO, USA

Category
IT Support
System Administration
IT & Security
Required Skills
TCP/IP
Communications
Linux/Unix
Requirements
  • Install and update Veeam Backup and Replication software for NISC members.
  • Monitor Veeam Backup and Replication jobs run at NISC member sites and in NISC’s Veeam data center.
  • Assist Technical Implementations Team with configuration of Linux and Windows servers and virtual machines.
  • Perform OS package and service pack upgrades on existing servers.
  • Create and test printers on Windows and Linux servers.
  • Install SSL certificates on Linux servers.
  • Monitor Windows and Linux servers via Xymon monitoring tools.
  • Log and develop action plans for support issues identified by Xymon.
  • Ensures that all information is appropriately entered and utilized in the iVUE Support tool.
  • Strong customer orientation.
  • Strong knowledge of Windows desktop operating systems.
  • Familiarity with Linux and Windows servers and operating systems.
  • Familiarity with the setup and support of TCP/IP networks.
  • Strong problem solving skills and attention to detail.
  • Strong verbal and written, interpersonal, and communication skills.
  • Ability to work independently, as well as in a team environment.
  • Ability to effectively adapt to change.
  • Ability to interact in a positive manner with internal and external contacts.
  • Ability to convey technical solutions to both technical and non-technical users.
  • Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality.
  • Working towards the completion of an Associate or Bachelor’s degree in a computer related field.
Responsibilities
  • Reports to the Technical Implementations Team.
  • Individual will be responsible for providing IT system and application support to NISC employees and customers in person as well as via phone and e-mail.
  • This position is a 40 hour per week summer internship extending from May 2025 through August 2025.
National Information Solutions Cooperative (NISC)

National Information Solutions Cooperative (NISC)

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National Information Solutions Cooperative (NISC) offers software solutions tailored for the broadband and utility industries, helping clients like electric cooperatives and telecommunications companies enhance customer engagement and service efficiency. Their products include tools for capital credit management, consumer analytics, and service provisioning, which streamline operations and provide detailed energy usage data to customers. NISC operates on a subscription-based model, ensuring continuous updates and support while generating revenue through additional services like training and custom software development. The company's goal is to maximize client satisfaction and operational efficiency, setting it apart from competitors with its extensive industry experience.

Company Stage

N/A

Total Funding

N/A

Headquarters

Lake Saint Louis, Missouri

Founded

2000

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
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Simplify's Take

What believers are saying

  • NISC's recognition as a top IT workplace for 19 consecutive years highlights a positive and stable work environment.
  • Strategic partnerships, such as with Howard Technology Solutions and Virtual Peaker, enhance NISC's service offerings and market reach.
  • The launch of new services like Marketing Services and the DERMS Integration Partner Program demonstrates NISC's commitment to innovation and member success.

What critics are saying

  • The highly specialized nature of NISC's software solutions may limit its market to only broadband and utility sectors.
  • Dependence on subscription-based revenue means that economic downturns affecting these sectors could impact NISC's financial stability.

What makes National Information Solutions Cooperative (NISC) unique

  • NISC's 50-year legacy in the broadband and utility sectors provides unparalleled industry expertise and trust, setting it apart from newer entrants.
  • Their comprehensive suite of SaaS solutions, including capital credit management and consumer analytics, offers a one-stop-shop for utility and broadband providers.
  • NISC's strong focus on customer satisfaction and operational efficiency, combined with continuous software updates, ensures high client retention and satisfaction.