Full-Time

Progress Success Intervention Specialist

Philadelphia Virtual Academy

CCRES, Educational & Behavioral Health Services

CCRES, Educational & Behavioral Health Services

Educational and behavioral support services

Compensation Overview

$19.40/hr

Philadelphia, PA, USA

Hybrid

Hybrid schedule with work from home 2–5 times per week and on-site work at The Ferguson School Building.

Bachelor's

Category
Training
Requirements
  • A high school diploma or GED is required.
  • Strong proficiency with web-based programs, tracking spreadsheets, and online applications such as Class Dojo and virtual meeting spaces is required.
  • Excellent verbal communication skills for professional telephone outreach to families are required.
  • Exceptional organizational skills and strict attention to data integrity are required.
  • Ability to work independently in a hybrid environment while maintaining full-day monitoring coverage is required.
Responsibilities
  • Manage preliminary absenteeism data collection, baseline tracking, and system responsibilities at the start of the contract year.
  • Maintain and manage student tracking frameworks while adhering to the established Progress to Success Tracking records without altering historical sorting.
  • Provide full-day support and monitoring so student progress is captured across all academic hours.
  • Track students’ daily assignment completion and award Class Dojo points to students who complete at least eight assignments per day in any course or are actively present in the P2S intervention space.
  • Conduct direct telephone outreach to families when a student is absent from the P2S online space by 12:00 PM, with the goal of motivating the student to log in after lunch.
  • Document all phone calls and parental outreach activities.
  • Transition into active student interventions, face-to-face and virtual supports, and targeted family outreach beginning in October.
  • Partner with leadership to integrate historical context and enrollment projections into individualized student growth plans.
  • Provide digital and technical support to core teachers entering the online P2S space to assist students with various courses and content.
  • Facilitate an interactive slide-deck splash page to engage students entering the virtual space.
Desired Qualifications
  • Post-secondary education in education, social work, human services, or a related field is preferred.
  • Experience working with at-risk youth or implementing student intervention strategies in an educational setting is preferred.
  • Experience managing virtual communication channels or operating within online learning environments is preferred.
  • Philadelphia residency is preferred due to the school-based nature of the position.
CCRES, Educational & Behavioral Health Services

CCRES, Educational & Behavioral Health Services

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CCRES, Educational & Behavioral Health Services is a nonprofit providing staffing and support for educational and behavioral-health programs in southeastern Pennsylvania. Its professionals work in schools, homes, and community settings as behavioral-health technicians, personal-care assistants, direct-support staff, and related roles. The organization also supports regional educational and community projects through partnerships and grants. CCRES works through schools and community programs rather than one clinic, placing professionals who provide individualized behavioral, instructional, personal, or daily-living assistance to students and adults within partner settings.

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