Full-Time

Retail Insight Client Lead

Posted on 9/20/2024

dunnhumby

dunnhumby

1,001-5,000 employees

Customer data analytics for retail marketing

Data & Analytics
Consulting
Venture Capital
Consumer Goods

Mid, Senior

Bentonville, AR, USA

Category
Strategy Development
Business Development
Business & Strategy
Requirements
  • Minimum 4 years’ experience in retail/retail insights
  • Understanding of retail/merchant objectives
  • Experience of business development processes and best practice
  • Ability to work independently
  • Stakeholder management
  • dunnhumby proposition experience (Shop/Shopper Behavior, Applied Data Science, Capability Solutions, etc.)
Responsibilities
  • business development support within the US and other markets
  • responsibility for key pre-client onboarding activities
  • be the first dunnhumby point of contact for new clients
  • be the expert in Shopper Behavior and consult on customer behavior insight and application
  • responsible for planning and executing learning programs
  • building collateral and processes to optimize ways of working

dunnhumby specializes in Customer Data Science, focusing on enhancing customer experiences for retailers and brands through data analysis. The company uses advanced analytics to interpret customer behavior, preferences, and trends, which allows clients to implement targeted marketing campaigns. Instead of storing personal data, dunnhumby analyzes data using unique identifiers from browsers and devices to maintain privacy. Their business model includes offering services like media solutions and personalized marketing strategies, which help clients improve customer engagement and sales. Additionally, dunnhumby Ventures invests in early-stage retail technology startups, ensuring they remain at the forefront of retail innovation. The main goal of dunnhumby is to empower businesses to create better customer experiences through insightful data-driven strategies.

Company Stage

Acquired

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1989

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with John Lewis enhances real-time customer insight capabilities.
  • AI tools improve retail strategies and decision-making processes.
  • Retail Innovation Network fosters collaboration in retail and consumer goods technology.

What critics are saying

  • Talent poaching could lead to a loss of expertise and competitive edge.
  • New AI tools may face challenges in adoption and integration by clients.
  • Data privacy concerns may arise from partnerships involving sensitive customer data.

What makes dunnhumby unique

  • dunnhumby leverages a database of shopper behavior from 400 million households.
  • The company offers AI-powered tools like the Competitive Threat Evaluator and Assortment Tool.
  • dunnhumby Ventures invests in early-stage retail technology startups for data innovation.

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