LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.
You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we’re building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believes decisions powered by data are the norm. You care about the well-being of others and yourself.
Overview:
LivePerson is the market leader in real-time intelligent customer engagement. The company provides a leading platform that enables businesses to leverage customer engagement data in real-time, in order to place the right message in a timely manner via the right channels. Our mission is to help companies create deeper connections with their customers, and our investment in Big Data technologies, real-time analytics, metrics, and a world-class hosted platform makes this possible at scale.
The LiveEngage FrontEnd Group is responsible for all the user interfaces and overall frontend architecture of the LP products. We are building cutting-edge web applications, with highly experienced front-end teams, using advanced JS frameworks and native JS. Our web architecture supports outstanding scale and is built to provide the best-performing real-time web experience
You will:
- Lead complex designs in a highly scalable web application
- Lead technical agenda across multiple frontend teams
- Work closely with other architects and R&D leads on advanced business epics
- Lead the company’s FE agenda in the open-source projects and IP
- Help grow the frontend technical leadership
You have:
- 2+ years of experience with modern client-side JavaScript frameworks, such as React or Vue - MUST
- Experience with a server-side frameworks/language, Node.js, Java Springboot, or Python - MUST
- Experience with Kafka - MUST
- Experience with ElasticSearch - MUST
- Expert understanding of core front-end web technologies
- Experience with data visualization is a plus
- Experience in cloud / SaaS companies is a plus
- Deep knowledge and experience in JS design patterns
- Excellent communication skills, both written and verbal
Benefits:
- Health: medical, dental, and vision
- Development: Native AI learning
Why you’ll love working here:
Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let’s just say we’re very proud to be on Fast Company’s list of Most Innovative Companies and Newsweek’s list of most-loved workplaces. At LivePerson, the option to work remotely has helped shape who we are today: a collective of innovators and industry leaders working toward the same vision without ego. While we maintain hubs in NY and Seattle as well as WeWork locations across the globe, our employees choose the environments that work best for them from anywhere around the globe.
Belonging at LivePerson
At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.state, and local law.