Full-Time

Business Systems Analyst

Procom

Procom

51-200 employees

Manufactures advanced antenna and DAS solutions

No salary listed

No H1B Sponsorship

Plano, TX, USA

In Person

Category
IT & Security (1)
Requirements
  • Analysis, documentation, and collaboration site maintenance is MUST for business system analyst.
  • Minimum of a BA/BS (or equivalent with 3-5 years of experience supporting enterprise systems)
  • Strong analytical skills with prior experience in enterprise systems, database, and integration support.
  • Candidate must be action oriented, proactive, able to multi-task, and set a demanding pace of execution.
  • Strong customer service, business partnership, and interpersonal skills will be essential.
Responsibilities
  • Partner with key stakeholders to understand, troubleshoot, and resolve issues for the Enterprise Service Management team.
  • May interface with user base and internal IT staff.
  • Issue tracking through the logging of support tickets, providing feedback to stakeholders on issue status, and issue resolution/closure.
  • Debug interface issues.
Desired Qualifications
  • Preference for Computer Science, Information Systems.
  • Familiarity with, and an aptitude for, service management applications will be beneficial. Knowledge of service management business processes and the HPE Service management tool will be preferred but is not essential.
  • Prior experience in requirements development/documentation, testing, scripting, SharePoint maintenance or other querying languages is recommended.

Procom designs and manufactures advanced antennas, Distributed Antenna Systems (DAS), and signal combiners and filters for critical communications in public safety, aviation, telecom, IoT, transportation, and industrial sectors, with factories in Denmark and the UK. Its systems distribute radio signals to keep networks strong in large spaces or harsh environments, while combiners merge multiple signal paths and filters remove unwanted frequencies to ensure reliable transmission. It differentiates itself by focusing on mission-critical, high-reliability equipment tailored for professionals like police, firefighters, defense forces, airlines, and shipping, with Europe-based manufacturing that supports quality control and customization. Its goal is to provide dependable communication infrastructure that enables safe, efficient operations for critical services worldwide.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Frederikssund, Denmark

Founded

1980

Your Connections

People at Procom who can refer or advise you

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Simplify's Take

What believers are saying

  • PMRExpo 2024 launched 450 MHz hybrid combiner for PMR/LTE.
  • Wideband 380-470MHz combiners support TETRA, public safety.
  • ATEX-certified antennas dominate hazardous industrial environments.

What critics are saying

  • Ericsson Cobham acquisition displaces Procom in 50–70% police contracts within 12–24 months.
  • Nokia AirScale undercuts Procom pricing by 20–30% in aviation bids next 6–12 months.
  • Nanjing Amphenol replicas halve Procom margins in shipping sales within 6–12 months.

What makes Procom unique

  • PRO-COM150-HDAR-4 fits 19” 3 HU trays for 6.25 kHz spacing.
  • PRO-HDAR integrates TX combiner, RX multicoupler, duplex filter.
  • PRO-MCU380 serves mobile law enforcement and fire brigades.

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Benefits

Remote Work Options

Company News

The Critical Communications Review
Nov 29th, 2024
Amphenol Procom Launches New Broadband and Compact Hybrid Combiner for PMR/LTE 450 MHz Range

At this weeks' PMRExpo 2024, Amphenol Procom announced the introduction of their new Broadband and Compact Hybrid Combiner for the PMR/LTE 450 MHz range, designed to deliver exceptional RF reliability while offering unparalleled flexibility.

The Critical Communications Review
Feb 28th, 2024
Procom have recently added two new combiner systems to its wide range of combining products.

Procom have recently added two new combiner systems to its wide range of combining products.