Product/ Business Analyst

About BayRock Labs

At BayRock Labs, we pioneer innovative tech solutions that drive business transformation. As a leading product engineering firm based in Silicon Valley, we provide full-cycle product development, leveraging cutting-edge technologies in AI, ML, and data analytics. Our collaborative, inclusive culture fosters professional growth and work-life balance. Join us to work on ground-breaking projects and be part of a team that values excellence, integrity, and innovation. Together, let's redefine what's possible in technology.

As a Product Analyst specializing in ERP, Salesforce Revenue Cloud, and Point of Sale (POS) systems, you will play a pivotal role in aligning business operations with scalable technology solutions. You will support the end-to-end lifecycle of revenue and sales systems, ensuring seamless integration between Salesforce, ERP platforms, and POS systems to deliver a world-class customer experience.

Key Responsibilities
• Partner with Finance, Sales, Retail, and IT teams to gather and document business requirements across ERP, Revenue Cloud, and POS systems.
• Analyze and optimize order-to-cash, billing, and revenue recognition processes across Salesforce and ERP platforms (e.g., SAP, Oracle).
• Support the implementation and enhancement of POS systems integrated with Salesforce and ERP.
• Collaborate with technical teams to configure, test, and deploy Salesforce CPQ, Billing, and Revenue Recognition modules.
• Ensure data consistency and integrity across Salesforce, ERP, and POS systems through integration and validation efforts.
• Develop reports, dashboards, and KPIs to monitor system performance and business outcomes.
• Stay informed on Salesforce and POS platform updates and recommend improvements aligned with business goals.

Qualifications
Required:
• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 3+ years of experience as a Product or Business Analyst in ERP, Salesforce, or POS environments.
• Hands-on experience with Salesforce Revenue Cloud (CPQ, Billing, Revenue Recognition).
• Familiarity with POS systems and their integration with CRM and ERP platforms.
• Strong understanding of revenue operations, retail sales processes, and financial systems.
• Excellent analytical, communication, and stakeholder management skills.

Preferred:
• Experience with ERP systems like SAP S/4HANA or Oracle Cloud ERP.
• Experience with POS platforms such as Oracle Retail, Square, or custom retail systems.
• Salesforce certifications (e.g., CPQ Specialist, Administrator).
• Experience working in Agile environments using tools like Jira and Confluence.

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