Retail Product Manager

📍 UK-based | 3 days per week in-office (Paddington).

We are looking for a Product Manager to join us on an initial 12 month contract.

This is a high-impact role focused on shaping and delivering product initiatives that grow our Food customer base, accelerate category performance, and deepen loyalty integration to maximise engagement and sales.

This is an opportunity to shape a critical part of our digital experience and play a key role in driving growth across high-priority business areas. You’ll have autonomy, visibility and the chance to make a tangible impact on millions of customers.

As Senior Product Manager, you will own and drive the product strategy and roadmap for key areas of the app experience, ensuring seamless, engaging and commercially effective customer journeys. You’ll work cross-functionally with engineering, design, data, marketing and trading teams to deliver measurable business outcomes.

• Define and deliver product initiatives that increase acquisition, activation and retention of Food customers within the app.
• Optimise end-to-end Food journeys to improve engagement and conversion.
• Use data and experimentation to identify opportunities for growth and continuous improvement.
• Drive product enhancements that unlock growth across Food, Home & Beauty categories.
• Identify friction points and optimise browsing, discovery and checkout experiences.
• Partner closely with commercial and trading teams to align product strategy with category objectives.
• Lead deeper integrations within the app experience.
• Create compelling loyalty-led experiences that drive repeat engagement and increased basket size.
• Use personalisation and data insights to deliver relevant, high-impact customer interactions.

You'll bring:

• Proven experience as a Senior Product Manager delivering customer-facing digital products at scale.
• Strong track record of driving growth, engagement and measurable commercial outcomes.
• Deep understanding of app-based customer journeys and optimisation.
• Data-led mindset with experience running experiments and using insights to inform decisions.
• Excellent stakeholder management skills, with the ability to influence at all levels.
• Collaborative approach with engineering, design and business teams.
• Comfortable balancing strategic thinking with hands-on delivery.

• Competitive rates
• Outside IR35
• 6 month contract with possibility of extension
• Great company to work for and friendly team