Key Account Manager

Who We Are:

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:

Helly Hansen is seeking an experienced Workwear Apparel Key Account Manager for the US Wholesale team.   This position is remote and will be developing and servicing the key accounts nationwide.  We are looking for enthusiastic, entrepreneurial, and performance-driven applicants who like to work hard and play hard! You must be a highly collaborative individual that can consistently deliver the commercial initiatives and vision of the brand. This is a fun, challenging, and dynamic environment where you will get an opportunity to demonstrate your experience alongside an outstanding and supportive team that shares your passion for life on and off the job site.

Our Sales Representative is responsible for the designated key partner sales cycle relationship for the US territory. This person is responsible for ensuring our retailers/distributors receive the highest degree of service. This position serves as an expert in our brand, our service model, and all things customer relationship management. 

This position works closely with customer service, sales management, planner to ensure our retailers/distributors needs are met and exceeded. This includes everything from identifying and onboarding new retailer/distributors, targeting by account, creating territory and marketing plans, servicing accounts, to trouble shooting any issues partners may have.

This person serves as the brand ambassador of the workwear business and is charged with ensuring retailer/distributors have the support, tools, and training they need to achieve the highest degree of success. This position requires significant trave time, up to 60% during GTM, on road traveling in the territory. We have two master showrooms in Seattle and Denver that support the key account business.

Organizational structure
Reports to:  VP of Sales
Location:  Remote United States

Key responsibilities:

• Sales Cycle Management and Service: Working closely with new and existing retailers/distributors, this position is responsible for creating and managing appointment calendars, preparing for and executing line presentations, identifying marketing needs, and implementing marketing tools to ensure a maximized brand presence at the retailer/distributor and stellar sell through is achieved. In addition, this position identifies and delivers needed product clinics and provides service and training to ensure the retail staff is prepared to maximize sell through opportunities.
• Sales Order Management: Working within brand deadlines, the sales rep ensures order are taken and placed, audited and that correct discounts are applied and sales program opportunities are taken advantage of. This position also trouble-shoots any issues with customer service, ensuring a smooth as possible brand experience with the retailer/distributor.
• Relationship/Account Management: This person is responsible for the brand relationship with our retailers/distributors, ensuring relationships are built, maintained, and managed, including everything from identifying needs, to troubleshooting any issues the retailer/distributor might have with product or orders.
• Marketing Support: Responsible for sell-thru initiatives in-store and online. Execution of events, signage, brand story-telling, etc.
• Trade Shows: Attend all relevant shows and support set-up, tear down. 
• Forecasting for and Achieving Preseason & ASAP Sales Targets: This position is first and foremost a sales role. The sales representative will be a sales driven individual that forecasts for and achieves sales growth targets by providing the best all-round service to their retailers/distributors and by continually looking for new sales opportunities at existing and new customers.
• Business Planning: Working closely with the planner, this position is charged with managing their business, forecasting growth and opportunities, identifying retailers/distributors to cultivate relationships with, to scale and to grow, and executing strategy plans. This position works to ensure brand targets are clear and tracking, and if not - proactively managing and identifying opportunities to get back on track.
• Provide Consistent Service & Education:. The Sales Representative will be responsible for planning and achieving quarterly service and clinic goals for all retailers/distributors.
• Administration: This position is responsible for adopting and evolving processes and identified tools to update forecasts, appropriately schedule meetings, unpacking and preparing samples for presentation, and working closely with staff to ensure needs are met and working with the internal team on new ideas and ways for Helly to grow and evolve our business model and service needs.

 Connectivity

• Retailers/Distributors
• Brand/Product Management in Oslo, Norway
• Sales Management in US
• Sales forecast planner
• Customer Service

The successful candidate will have: 

• Bachelor’s degree in business, B.A. in Business or related field desired
• Seven plus years of experience in the US workwear footwear market
• Road rep experience; Ability to travel up to 60% of the time, including weekends
• Proven ability to develop and maintain professional relationships
• Demonstrated results in executing multiple projects on a seasonal basis
• Excellent process management skills
• Strong analytical and problem-solving skills
• Excellent interpersonal, written and verbal communication skills
• Team and customer service attitude and mentality
• No task too small or too big mentality
• Pioneering, new account development
• Significant exposure to forecasting and analytical management processes
• EDI, SPS, Teams, PowerPoint, Excel experience
• Valid passport

 Work Environment

• Ability to thrive in a lean, high-growth, start-up environment.
• Ability to work well across functions, diverse communities, and different time zones.

We offer:

• A culture that rewards excellence in an exciting phase of growth and new opportunities
• An ambitious, dynamic, creative, and international environment
• Competitive compensation and benefits, and an active environment with passion for workwear and outdoor
• Wardrobe budget
• Travel Requirements: Ability to travel up to 60%, including international travel.

Compensation:  $95-120k base plus 20% bonus target tied to meeting targets

Expected Competencies for this role:

Global Agility: Leads Diverse Teams, adapts amidst ambiguity

Purposeful Integrity: Leads with values, earns team’s trust, handles conflicts ethically

Strategic Foresight: Connects teamwork to business strategy

Customer Centric Innovation: Leads improvements rooter in customer needs

Urgency for Impact: Drive priorities forward with pace and purpose

Bold Accountability: Set high standards and model responsibility

#LI-Remote

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.

When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.