Director located in Charlotte

We are seeking a seasoned and dynamic Director to lead and expand our client engagements within the Charlotte area. This leadership role demands a deep understanding of client relationship management, business development, and strategic consulting services. As a Director you will be responsible for driving client success, fostering long-term partnerships, and contributing to the growth and innovation of our organization.

Note: you will be on client site in and around the Charlotte area. 

• 10+ years of experience in sales, delivery, and/or practice leadership within the IT services industry.
• 5+ years of experience with Financial Services. 
• Proficient in leveraging AI technologies to drive innovation, support strategic initiatives, and enable data-driven decision-making.
• Possesses a strong understanding of AI capabilities, limitations, and ethical considerations.
• Deep understanding of leading and delivering successful consulting engagements.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to lead discussions with both business and technical leaders, navigating organizational hurdles and influencing key stakeholders.
• Proven ability to deliver impactful presentations to C-level executives.
• Demonstrated ability to identify and capitalize on new market opportunities.
• A forward-thinking and innovative mindset with a passion for driving growth.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 

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Client Relationship Management:

• Serve as a client champion - demonstrating knowledge about our clients, their business and customers.
• Develop and maintain strong, trust-based relationships with key clients, serving as the primary point of contact and trusted advisor.
• Understand clients' business objectives, challenges, and industry trends to provide tailored consulting solutions that drive value.
• Ensure client satisfaction through regular communication, performance reviews, and proactive issue resolution.

Business Development and Growth:

• Demonstrate a passion for growth and how Perficient partners with our clients to drive results.
• Identify and pursue new business opportunities within existing and prospective clients to expand our consulting services footprint.
• Lead proposal development, including crafting customized solutions and presenting to client executives.
• Achieve or exceed sales targets and contribute to the overall revenue growth of the organization.
• Partner with sellers to drive overall sales targets and grow accounts.

Strategic Consulting Leadership:

• Collaborate with cross-functional teams to design and deliver innovative consulting solutions that meet client needs.
• Provide strategic guidance to clients on best practices, industry benchmarks, and emerging trends.
• Oversee the successful execution of consulting engagements, ensuring quality, timeliness, and alignment with client expectation.
• Foster a culture of excellence and continuous improvement 
• Lead by example, demonstrating strong leadership, ethical behavior, and a commitment to client success.
• Foster the use of AI and other technologies to drive client results. 

Market and Industry Expertise:

• Stay abreast of the Charlotte area developments, competitive landscape, and market trends to inform strategic decision-making.
• Represent the organization at client events, industry events, conferences, and forums to enhance brand visibility and thought leadership.