Internship

Audio Visual Intern

Summer 2025

Posted on 11/15/2024

Bandwidth

Bandwidth

1,001-5,000 employees

Cloud-based voice and messaging services

Enterprise Software

Raleigh, NC, USA

Category
IT Support
IT & Security
Requirements
  • Working towards a Bachelor's degree in Information Technology or equivalent
  • Strong customer service skills
  • Ability to interact comfortably with all levels of management
  • Fundamental audio visual understanding (basic audio, video, & conferencing concepts) and IT concepts
  • Strong problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to quickly learn and adapt to new technologies and platforms.
  • Attention to detail
  • 1-2 years experience in commercial/professional Audio Visual installation and troubleshooting
  • 3+ years Audio Visual live event support
  • Understanding of more advanced audio, video, conferencing and IT concepts. Including but not limited to: Gain structure, causes of feedback & methods of mitigation, video resolution and codecs, USB, network bandwidth utilization, latency, etc.
Responsibilities
  • Coordinate and lead Audio Visual and conferencing technical support for onsite corporate events hosted by Bandwidth.
  • Frequently coordinate, plan, and lead events with all levels of internal customers ranging from: C-level executives, event coordinators, programmers/developers and non-technical professionals.
  • Support Google Meet, Cisco Webex, Zoom, MSFT Teams, GoToWebinar, BYOD, and combination room conferencing systems as required by business needs.
  • Install and support digital signage for team dashboards, room scheduling displays, wireless HDMI presentation devices, and digital whiteboard technologies.
  • Document and implement Audio Visual process and procedures based on internal requirements provided by stakeholders.
  • Work with and build strong relationships with outside vendors as needed.
  • Execute other duties as assigned.

Bandwidth provides voice, messaging, and emergency services through cloud-based solutions tailored for businesses, including enterprises, service providers, and application developers. Their services allow clients to integrate reliable communication capabilities into their applications and systems. Bandwidth's offerings include voice calling, text messaging, and emergency calling, all designed to ensure high reliability and scalability, which are essential for uninterrupted communication. The company generates revenue through subscription models, where clients pay a recurring fee, and usage-based models, where charges are based on the volume of calls or messages. Regular maintenance and updates are conducted to enhance service performance and reliability. Bandwidth's goal is to deliver dependable communication solutions that meet the evolving needs of businesses in a competitive telecommunications market.

Company Stage

IPO

Total Funding

$19.9M

Headquarters

Raleigh, North Carolina

Founded

2005

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Bandwidth's consistent financial performance, including exceeding revenue and profitability guidance, indicates strong growth potential.
  • Winning multiple Stevie Awards for customer service highlights Bandwidth's commitment to exceptional customer support, a key differentiator in the CPaaS market.
  • The introduction of innovative solutions like Bandwidth Maestro and the Texties awards program demonstrates the company's focus on continuous innovation and customer engagement.

What critics are saying

  • The highly competitive telecommunications market could pressure Bandwidth to continually innovate to maintain its market position.
  • Dependence on large enterprise clients means that losing a few key customers could significantly impact revenue.

What makes Bandwidth unique

  • Bandwidth's unique combination of owned-and-operated network and global reach sets it apart from other CPaaS providers who rely on third-party networks.
  • The company's focus on providing AI-ready capabilities and programmable communications APIs offers a level of customization and future-proofing that is rare in the industry.
  • Bandwidth's strong regulatory experience and compliance capabilities make it a trusted partner for enterprises with stringent regulatory requirements.

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Benefits

100% Medical & Dental Coverage

401(k) & College Savings Plan

PTO with Email Embargo

Free Gym Membership

90 Minute Workout Lunches

Employee Development Opportunities