Full-Time

Sr Data Scientist

Contact Center AI

Confirmed live in the last 24 hours

The Home Depot

The Home Depot

10,001+ employees

Retailer of home improvement products and services

Industrial & Manufacturing
Consumer Goods

Compensation Overview

$90k - $190kAnnually

Senior

Atlanta, GA, USA

Category
Data Science
Data & Analytics
Required Skills
Python
Data Science
SQL
Data Analysis
Excel/Numbers/Sheets
Requirements
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • PhD in a quantitative field (Computer Science, Math, Statistics, etc.)
  • Working knowledge of Microsoft Excel and Power Point
  • Proficient in a modern scripting language (preferably Python)
  • Proficient running queries against data (preferably with Google BigQuery or SQL)
  • Experience with Google DialogFlow CX
  • Experience with text classification, sentiment analysis, entity recognition, and language modeling to analyze and understand customer interactions.
  • Hands-on experience with building and fine-tuning generative models like GPT, BERT, and LSTM for crafting natural, context-aware conversational responses.
  • Experience in using reinforcement learning techniques to optimize dialogue strategies and enhance customer engagement over time.
  • Ability to design, implement, and measure the performance of chatbots and virtual assistants, ensuring they provide accurate and helpful responses.
Responsibilities
  • 35% Solution Development - Proficiently design and develop algorithms and models to use against large datasets to create business insights; Execute tasks with high levels of efficiency and quality; Make appropriate selection, utilization and interpretation of advanced analytical methodologies; Effectively communicate insights and recommendations to both technical and non-technical leaders and business customers/partners; Prepare reports, updates and/or presentations related to progress made on a project or solution; Clearly communicate impacts of recommendations to drive alignment and appropriate implementation
  • 30% Project Management & Team Support - Work with project teams and business partners to determine project goals; Provide direction on prioritization of work and ensure quality of work; Provide mentoring and coaching to more junior roles to support their technical competencies; Collaborate with managers and team in the distribution of workload and resources; Support recruiting and hiring efforts for the team
  • 20% Business Collaboration - Leverage extensive business knowledge into solution approach; Effectively develop trust and collaboration with internal customers and cross-functional teams; Provide general education on advanced analytics to technical and non-technical business partners; Deep understanding of IT needs for the team to be successful in tackling business problems; Actively seek out new business opportunities to leverage data science as a competitive advantage
  • 15% Technical Exploration & Development - Seek further knowledge on key developments within data science, technical skill sets, and additional data sources; Participate in the continuous improvement of data science and analytics by developing replicable solutions (for example, codified data products, project documentation, process flowcharts) to ensure solutions are leveraged for future projects; Define best practices and develop clear vision for data analysis and model productionalization; Contribute to library of reusable algorithms for future use, ensuring developed codes are documented

Home Depot is a major retailer focused on home improvement, offering a wide variety of products and services for both DIY enthusiasts and professional contractors. The company provides building materials, home improvement items, lawn and garden supplies, and decor. It also offers services like tool rentals, installation, and credit financing to help customers with larger projects. Home Depot operates a large network of physical stores and an online platform, making it easy for customers to shop from anywhere. The company generates revenue through product sales, rentals, and financing options, and has a loyalty program called Pro Xtra that provides special deals for contractors. Home Depot stands out from competitors with its strong emphasis on customer service, competitive pricing, and extensive product selection. The goal of Home Depot is to enhance the shopping experience and improve operational efficiency through ongoing investments in technology and supply chain management.

Company Stage

IPO

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

1977

Simplify Jobs

Simplify's Take

What believers are saying

  • Investment in Jukebox Health positions Home Depot in the aging-in-place market.
  • Acquisition of International Designs Group enhances specialized design and construction offerings.
  • Investment in Higharc aligns with digital transformation trends in construction.

What critics are saying

  • Competition from digital-first platforms like Higharc could challenge Home Depot's market share.
  • Integration challenges with International Designs Group may disrupt supply chain efficiency.
  • Investment in Jukebox Health may divert focus from core business operations.

What makes The Home Depot unique

  • Home Depot's Pro Xtra program offers exclusive benefits to professional contractors.
  • The company invests in technology to enhance customer experience and operational efficiency.
  • Home Depot's vast network of physical stores supports its robust online platform.

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