Senior Business Operations Manager

Who we are:

Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone.

To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents.

Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI.

About the role:

We launched our Non-Fleet Program in December 2023 to serve small trucking fleets and owner-operators. This segment represents a massive market opportunity, and we are excited to add a Senior Business Operations Manager to help drive the continued growth of this Program and influence a variety of initiatives alongside a world class team that is growing a modern commercial insurance product from the ground up. 

Reporting directly to the Non-Fleet Program Lead, you will partner with teams including Product, Marketing, Business Development and Underwriting to drive strategy and create efficient processes for our Non-fleet Program.

You will play a critical role in creating the frameworks that enable Nirvana’s Non-Fleet Program to scale successfully. Each week will bring a new set of projects and challenges, where success is measured by data driven outcomes, and where you will have real ownership of business results.

What you’ll do:

• Strategy: Identify, triage, and drive the strategic thinking on key questions, issues, and roadblocks facing the Non-Fleet Program using your business acumen.

• Analysis & Insights: Conduct quantitative research and analysis that results in compelling takeaways and recommendations for our leadership team.

• Impact & Execution: Take end-to-end ownership of critical operational processes, turning strategy into reality.

• Planning / Reporting: Help develop and track critical operating metrics for the Nonfleet Program and communicate actionable insights to relevant stakeholders.

• Since we’re still in scrappy startup mode, there’s a lot of rolling up your sleeves and getting into the weeds to drive direct impact on a daily basis. We knock out today’s problems while balancing our need to build for the long-term.

About you:

• 5+ years of experience in management consulting, investment banking, private equity or a similar industry or experience with business operations in a high-growth company.

• Strong analytical, problem solving and interpersonal skills.

• Comfort working in a high growth, ambiguous environment.

• Critical thinker who isn’t afraid to provocateur and make decisions.

• Diplomacy, tact, and poise under pressure when working through issues.

• Bias-to-action - you’re not afraid to get your hands dirty & stretch yourself.

• Owner mentality - take accountability for your actions & results.

• Nice to have: MBA

Benefits:

• Competitive salary & equity

• Medical, dental & vision insurance

• 401k with company match

• Unlimited PTO

• Remote friendly

• #LI-Remote