Platform Implementation & Operations
Updated on 3/31/2023
Greenwich, CT, USA
- Bachelor's Degree with 10+ years of experience in technology platform support, implementation management, and strong client relationship management
- Experience in the Alternative Investments industry is required
- Possess familiarity with software-based financial solutions (transaction systems, online forms, trading software)
- Excellent writing skills and able to produce detailed project documentation, business requirements documentation, and specifications to drive successful development
- Exemplary attention to detail
- Strong interpersonal and presentation skills, and the proven ability to influence and communicate effectively across both internal and client stakeholders
- Drive entire successful end-to-end strategic implementations and/or firm initiatives
- Partner with strategic clients and internal stakeholders to formulate and build solutions to solve for broader business needs and industry transformation
- Identify and inform product gaps and development opportunities to uphold and expand client adoption and penetration
- Manage cross-functional stakeholders to ensure timely delivery of platform solutions to ensure timely delivery of implementations and platform enhancements
- Work closely with senior management to engage new opportunities
- Manage team of implementation managers and analysts over the lifecycle of a project
iCapital Network connects advisors and their high net worth investors to leading alternative investment managers.
- COmprehensive benefits package - Salary, Equity, Annual Performance Bonus, Employer Matched Retirement Plan
- Generally Subsidized Healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
- Unlimited PTO
- Parental Leave
Company Core Values
- Integrity - Honesty and integrity are fundamental to everything we do.
- Collaboration - Teamwork and collaboration are the foundation of our success.
- Accountabiltiy - We demonstrate commitment, caring, and enthusiasm.
- Partnership - The success of our clients and partners is our relentless focus.
- Excellence - We Strive for flawless execution.