Full-Time
Agile Delivery Manager
Multiple Teams
Posted on 9/17/2025
Simpro
501-1,000 employees
Field service management SaaS for trades
No salary listed
Brisbane QLD, Australia
In Person
 Software Engineering (1) |
|---|
- Certified Scrum Master (CSM, PSM) or equivalent Agile certification
- Experienced in SaaS or software development environments
- Proven ability to lead and inspire Agile teams
- Deep understanding of Agile practices, tools, and techniques
- Strong communicator skilled in keeping teams organized and on track
- Proficient with project management tools (e.g., Jira)
- Facilitate and optimize Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives
- Coach teams on Agile best practices, helping them continuously improve their processes and productivity
- Work closely with product owners, developers, and stakeholders to ensure clear communication, transparency, and alignment on project goals
- Work with the team to proactively identify and resolve blockers or challenges that teams face during sprints
- Track progress using key metrics (velocity, burn-down charts) and report on the team's performance and project status
- Lead sprint planning and backlog grooming sessions, ensuring teams have a clear understanding of work items and achievable goals
- Foster a culture of collaboration, innovation, and continuous improvement within the teams
- Manage the end-to-end delivery of projects, maintaining high Agile standards and quality benchmarks
- Drive improvements through feedback, retrospectives, and data-driven insights
- Optimize team productivity and efficiency through process refinement and tool utilization
- Bachelor's degree in Technology, Computing, or Business is advantageous but not a requirement
Simpro provides field service management software for trades and field service businesses. Its platform streamlines operations from job quoting and scheduling to asset tracking and invoicing, and it integrates with existing accounting software to create a smooth financial workflow. The software supports plumbing, HVAC, and electrical trades, and includes features for multiple payment channels to improve cash flow. Simpro Mobile lets technicians manage work in the field, while Simpro Digital Forms enables creating and filling digital forms in the field that pull data from the main build. The company operates on a subscription-based SaaS model and targets service providers in the trade and field service industries.
Company Size
501-1,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$392.3M
Headquarters
Brisbane, Australia
Founded
2002
Simplify's Take
What believers are saying
- Raffi Tchakmakjian accelerates AI product strategy since January 2026 appointment.
- Beth Erickson builds high-performance teams supporting 1,000-employee Miami expansion.
- Klarna, Afterpay, Sage Intacct integrations boost cash flow for trade businesses.
What critics are saying
- ServiceTitan erodes US HVAC share with 40% faster AI onboarding in 6-12 months.
- Jobber undercuts pricing capturing 20-30% small business revenue in 12-18 months.
- Rapid 1,000-employee hiring triggers 15-20% turnover delaying Q3 2026 AI roadmap.
What makes Simpro unique
- Simpro delivers AI-first platform unifying Simpro, BigChange, AroFlo, ClockShark for trades.
- Delight acquisition integrates AI customer engagement driving repeat revenue globally.
- Simpro Marketplace expands ecosystem with third-party integrations for field services.
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Benefits
Health Insurance
Life Insurance
Generous Parental Leave Program
Home Office Stipend
Paid Volunteer Leave Days
Flexible Work Hours
Remote Work Options
Mental Health Support
Employee Assistance Program
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↓ -2%Simpro Group appoints new Chief Human Resources Officer. Published: March 10, 2026 Beth Erickson, a seasoned global HR leader, joins to build high-performance teams that drive innovation and accelerate global growth. Miami, FL - March 10, 2026 - Simpro Group, the global leader in AI-first operating software for the trades, today announced the appointment of Beth Erickson as Chief Human Resources Officer (CHRO). In this role, she will help accelerate global expansion as the company builds a world-class talent engine to support continued product innovation, customer success and operational excellence. "Beth joins us at a defining moment," said Fred Voccola, Chairman and CEO of Simpro Group. "We are advancing our AI-first platform for the trades and strengthening our position in the market. Executing at this level requires disciplined, high-performing teams. Beth brings the leadership and operational rigor to align our talent strategy with our global growth ambitions." The company is significantly expanding its global operations, with plans to add over 1,000 employees in the coming years. Roles will span sales, product development, engineering, customer experience and corporate functions. Half of the new employees will be in the company's new Miami headquarters, further establishing South Florida as a strategic hub for AI innovation. With more than 20 years of human resources leadership experience, Erickson has built and transformed people functions in complex, high-growth organizations. She has led international HR teams, guided organizational redesign during expansion and acquisition, strengthened performance management systems and optimized talent strategies in high-volume, field-based environments. About Simpro Group: Simpro Group builds the AI operating platform for the trades, helping contractors, technicians, and field crews get paid faster, run smarter, and grow stronger. The Simpro Group Pty Ltd is the company behind Simpro, BigChange, AroFlo, and ClockShark, trusted by more than 24,000 businesses and 450,000 users worldwide. From scheduling and dispatch to workforce management, quoting, and invoicing, its solutions simplify complexity and turn it into profit. With teams across the U.S., Australia, and the U.K., The Simpro Group Pty Ltd champion the people who keep the world running and put breakthrough innovation in their hands. Learn more about how The Simpro Group Pty Ltd is powering the trades at simpro.ai. Published: March 10, 2026 Interested to know more? Sign-up to receive monthly insights to keep your field service business growing
Simpro CEO engages in AI and future-of-work discussions at Horizon Summit. A LinkedIn post from Simpro Software highlights Chairman and CEO Fred Voccola's participation in Florida International University's inaugural Horizon Summit. According to the post, he joined educators and industry leaders to discuss how artificial intelligence is reshaping education and the skilled trades. * Unlock hedge fund-level data and powerful investing tools for smarter, sharper decisions * Stay ahead of the market with the latest news and analysis and maximize your portfolio's potential The post suggests that Simpro's leadership is engaging with academic and industry stakeholders on the future of work and AI-driven workforce transformation. For investors, this visibility may indicate strategic alignment with emerging AI trends and potential influence over how training pipelines for skilled trades evolve, which could support long-term demand for the company's solutions. By appearing at a university-backed summit focused on higher education and real-world workforce impact, Voccola's involvement may reinforce Simpro's positioning at the intersection of education, industry, and innovation. While the post does not detail specific products or financial metrics, the emphasis on AI and future-of-work themes could signal ongoing efforts to keep the company's offerings relevant in a technology-driven service management market.
Simpro Group has acquired Delight, an AI-driven customer engagement platform for field service and trade businesses, as part of its strategy to build an AI-first operating platform for the trades sector. The deal focuses on converting completed jobs into repeat work through automated follow-ups and recommendations. Delight, previously a Simpro integration partner, is now fully integrated into Simpro's platform and available to customers globally. The company said early users have reported significant gains in sales and recurring revenue within weeks. The Delight team will join Simpro to develop AI-powered capabilities alongside the company's existing product portfolio, which includes BigChange, AroFlo and ClockShark. Simpro positions the acquisition as targeting revenue expansion from existing customers rather than solely new lead generation, emphasising customer lifetime value and sustained profitability.
Simpro Group accelerates its AI-first strategy by acquiring Delight. Discover how this AI tool drives repeat business and revenue for the trades.
Simpro Group, a provider of AI-powered operating software for trade businesses, has appointed Raffi Tchakmakjian as Chief Product & Business Development Officer. He will oversee product strategy, AI platform development and business initiatives for the company, which serves over 24,000 businesses and 450,000 users globally. Tchakmakjian brings more than 25 years of experience in B2B software, having served as CEO, CPO and CRO at companies including LifeSpeak, Dell and Wyse. He is a two-time recipient of Creative Destruction Lab's Mentor of the Year award. Simpro Group, which owns brands including Simpro, BigChange, AroFlo and ClockShark, focuses on eliminating operational inefficiencies for contractors and field service businesses through AI-integrated workflow tools covering scheduling, dispatch, workforce management and invoicing.