Senior Experiential Manager

This is a fantastic opportunity for an experienced and highly capable Senior Experiential Manager to join our team, taking a leading role on a major global brand's Formula 1 partnership account. We are seeking an exceptionally talented and highly experienced Senior Account Manager to lead the strategic development and flawless execution of our best-in-class hospitality programs across the global Formula 1 calendar. This pivotal role demands someone who can blend meticulous operational oversight with an unwavering commitment to brand experience, guiding client teams, managing complex supplier relationships, and ensuring clear financial integrity.

What you’ll be doing;

Pinnacle Hospitality Program Delivery:

• Strategically design, develop, and deliver bespoke, best-in-class hospitality programs that consistently exceed client expectations and set new industry benchmarks for exclusivity within the Formula 1 ecosystem.
• Ensure all activations reflect brand values, are culturally sensitive, and provide unparalleled guest experiences at Grand Prix events.

Regional Team Leadership & Guidance:

• Provide expert leadership and operational guidance to a network of regional teams
• Lead for on-the-ground hospitality delivery across multiple international race events.
• Develop standardized operational procedures, training materials, and communication protocols to ensure seamless and consistent, high-quality delivery worldwide.

Strategic Supplier & Vendor Management:

• Take full ownership of end-to-end third-party supplier relationships, from meticulous selection and contract negotiation to performance monitoring and quality assurance for all hospitality components (catering, logistics, staffing, infrastructure, entertainment, etc.).
• Cultivate strong, collaborative relationships with key vendors to ensure optimal service delivery, cost-effectiveness, and innovative solutions.

Comprehensive Oversight & Reconciliation (financial and asset):

• Assume full responsibility for the development, management, and meticulous reconciliation of program budgets, ensuring fiscal responsibility, transparency, and profitability.
• Implement robust asset tracking systems and conduct thorough post-event reconciliations, providing detailed reports and insights to senior leadership.

Project & Operational Excellence:

• Serve as the primary operational lead, expertly managing multiple, complex, and high-stakes projects simultaneously from conception through to flawless execution and post-event analysis.
• Develop comprehensive operational plans, timelines, risk assessments, and contingency strategies for all hospitality programs.

Client Relationship & Stakeholder Management:

• Cultivate and maintain exceptional relationships with high-profile clients, F1 teams, commercial partners, and other key stakeholders, acting as a trusted advisor and ensuring their needs are met with unparalleled professionalism.
• Proactively anticipate client requirements, manage expectations, and effectively resolve any challenges with grace and efficiency.

What We’re Looking For

• F1 Ecosystem Expertise: progressive experience operating directly within the Formula 1 ecosystem, demonstrating a deep, nuanced understanding of its unique operational demands, logistical challenges, and commercial landscape.
• Rightsholder Management Experience: Proven and demonstrable experience working directly with rightsholders in an operational, partnership, or hospitality capacity, understanding their guidelines, partner commitments, and high-performance environment.
• Exceptional Project Management Acumen: A verifiable track record of successfully planning, prioritizing, and executing multiple, concurrent, and high-pressure projects simultaneously, often across diverse geographical locations and tight deadlines.
• Meticulous Attention to Detail: An unwavering commitment to precision, accuracy, and an obsessive eye for detail in all aspects of program design, execution, and financial management. You understand that in elite hospitality, every detail matters.
• Superior Client Management & Communication: Outstanding interpersonal and communication skills, with a proven ability to build rapport, manage complex client expectations, influence stakeholders, and communicate effectively at all levels.
• Leadership & Team Development: Demonstrated ability to lead, motivate, and empower diverse regional teams to achieve excellence, fostering a culture of high performance and continuous improvement.
• Financial Literacy: Strong financial management skills, including budgeting, forecasting, cost control, and rigorous reconciliation processes.
• Adaptability & Problem Solving: Resilient, calm under pressure, and highly adaptable to rapidly changing environments, with a proactive and resourceful approach to problem-solving.
• Global Mobility: Willingness and ability to undertake international travel, to deliver global race activations.
• Technical Proficiency: Proficient in project management software, CRM systems, and Microsoft Office Suite (Excel, PowerPoint, Word) to an advanced level.

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