Director – Product Design

About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you. 

Position Overview:

Are you ready to lead teams in creating user experiences that matter and make people’s lives better? Care.com is looking for a world-class Director of Product Design to lead our Growth design team, focused on creating market-leading top-of-funnel experiences for our members. The ideal person will be passionate about user experience and visual design with an ability to lead teams through ambiguity and artfully realize product experiences for our desktop, mobile web, iOS, and Android applications. If you are up for the challenge, get in touch!

Note: This position is hybrid (Mon/Wed/Thurs in office) based in one of the following cities: New York, NY, Austin, TX, Dallas, TX, or Salt Lake City, UT 

What You’ll Do:

• Strategic Leadership: Lead the design discipline supporting Care's Growth product area, managing both internal and external design resources and helping to define the future of user experience at Care
• Design Vision: Play a critical role in helping to craft the overarching design strategy for our platform and collaborate closely with key partners in shaping our key focus areas
• Team Development: Build and mentor your product design teams, fostering a culture of continuous growth and supporting team members in their individual goals
• Design Quality: Create a culture of innovation and excellence within your teams, always striving to create more impact for Care's customers
• Customer Focus: Ensure that the needs of our customers are at the forefront of everything the team does and help to deepen our the team's understanding of our customers overall 

Who You Are:

• 10+ years of UX design experience building and evolving consumer-facing product experiences, across both web and native mobile platforms
• 5+ years of experience in leading product design teams in delivering market-leading, consumer-facing products
• Expert level understanding of design and UX principles, with a strong ability to support and coach team members in elevating their project deliverables. Your portfolio demonstrates a very high bar for design craft and a strong eye for visual and interaction design.
• Deep experience in cross-functional collaboration within a large enterprise and on complex initiatives
• Deep expertise and experience in leading the design process for research & discovery, through release & continuous iteration
• Strong project management skill set, with the ability to manage the flow of the team’s work with efficiency and identify where there are opportunities to improve
• Deep experience is utilizing, driving the adoption of, and evolving enterprise design systems
• Strong communication and collaboration skills with cross-functional teams and stakeholders
• Strong ability to help shape and evolve design and product development culture, in collaboration with fellow design leaders, product and engineering partners, and the rest of the design org. You can identify, get buy-in, and take action on things that will improve our product development culture. 

For a list of our Perks + Benefits, clickhere!

Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation, please reach out to [email protected].

Company Overview:

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home.  Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).

Salary Range:  $180,000-$225,000 + 15% annual bonus 

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).