Full-Time

Banking Services Operations Associate IV

Cash Vault Services

Confirmed live in the last 24 hours

M&T Bank

M&T Bank

10,001+ employees

Full-service banking and financial solutions

Compensation Overview

$18.57 - $30.95/hr

Junior, Mid

Cheektowaga, NY, USA

In Person

Category
Commercial Banking
Finance & Banking
Required Skills
Risk Management
Customer Service
Requirements
  • Associate’s degree and a minimum of 1 years’ customer service experience, or in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ customer service experience
  • Extensive personal computer skills
  • Excellent verbal and written communication skills
  • Experience with troubleshooting and solving problems in a fast-paced environment
  • Detail-oriented
  • Strong organizational skills
  • Experience interacting with clients, peers and management in a professional manner
Responsibilities
  • Reconcile assigned accounts on a daily basis, including higher complexity level reconciliations.
  • Ensure transactions are classified and recorded according to established policies and procedures.
  • Gather and research data to prepare semi-routine financial and accounting reports, summaries, and statements, including regular departmental reporting assignments.
  • Maintain proper procedures relating to accounting policy.
  • Provide analysis of variances and apply knowledge for resolution and process improvement needs.
  • Interact with internal and external (vendor) business partners as required.
  • Complete complex and non-standard analyses and decisioning according to established procedures.
  • Identify and troubleshoot variances indicating system issues.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Desired Qualifications
  • Bachelor’s degree
  • Minimum of 4 years’ bank operations experience
  • Prior accounting and/or reconciliation experience
  • Knowledge of pertinent Bank systems

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance programs, personal and business checking accounts, and mobile banking solutions. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking services such as loans, deposits, and investment products, generating revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Company Size

10,001+

Company Stage

IPO

Headquarters

Buffalo, New York

Founded

1993

Simplify Jobs

Simplify's Take

What believers are saying

  • The partnership with Galesi Group boosts M&T Bank's presence in entertainment and community events.
  • M&T Bank's focus on personalized financial services enhances customer-centric experiences.
  • The rise of ESG investing aligns with M&T Bank's community engagement initiatives.

What critics are saying

  • Integration challenges from the United Bank merger may affect customer service and efficiency.
  • Increased competition from fintechs could erode M&T Bank's digital banking market share.
  • Rising interest rates may impact the affordability of M&T Bank's mortgage programs.

What makes M&T Bank unique

  • M&T Bank emphasizes community engagement through partnerships like the Buffalo Bills sponsorship.
  • The bank offers comprehensive mobile banking solutions, enhancing customer convenience and accessibility.
  • M&T Bank's recent merger with United Bank expands its market reach and service offerings.

Help us improve and share your feedback! Did you find this helpful?

Benefits

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Hybrid Work Options

Paid Vacation

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Company News

Investing.com
Jun 17th, 2025
Lazydays completes transactions to boost liquidity, reduce debt By Investing.com

Lazydays completes transactions to boost liquidity, reduce debt

PR Newswire
Jun 5th, 2025
Mt Bank Center: Naming Rights Secured For Mohawk Harbor Event Center

MT Bank, Galesi Group forge expanded partnership to fuel Mohawk Harbor's emergence as an entertainment destination SCHENECTADY, N.Y., June 5, 2025 /PRNewswire/ -- MT Bank (NYSE:MTB) and the Galesi Group have launched a major partnership that will expand their collaborative efforts to accelerate and sustain the revitalization of Schenectady's Mohawk Harbor. Under their agreement, MT Bank has secured the exclusive naming rights to the new state-of the-art events venue that Galesi Group is building in the heart of Mohawk Harbor

PR Newswire
May 28th, 2025
Mt Bank And Buffalo Bills Extend 'Official Bank' Partnership

Building on one of pro football's longest-running brand partnerships, M&T signs deal to become a "founding partner" of the Bills' new Highmark StadiumBUFFALO, N.Y., May 28, 2025 /PRNewswire/ -- M&T Bank (NYSE:MTB) and the Buffalo Bills announced a multi-year, long-term extension during a special event they held today to celebrate the 40th anniversary of their first sponsorship agreement and the community impact they've made together in the years since. M&T will remain the "Official Bank of the Buffalo Bills" and become a founding partner for the Bills' new Highmark Stadium, set to open in 2026.M&T Bank entered its first sponsorship deal with the Bills in 1985, a historic moment when both organizations were on the rise. To create deeper connections with fans, they put community at the heart of their relationship and developed joint programs to uplift the greater Western New York region. Now 40 years later, the Buffalo Bills-M&T Bank brand partnership has become one of the longest-running active sponsorships in professional football."Already 40 years strong, this partnership is now poised to deliver an even greater impact for Western New York," said Eric Feldstein, M&T Bank Regional President for Western New York and Head of Business Banking. "We know that football brings our community together, and with this multi-year, long-term extension, M&T Bank is shouting loud that there's no place we'd rather be than right here, right now. Together, we'll keep working hard to make a difference for our neighbors and Bills fans everywhere.""M&T Bank and the Buffalo Bills built this successful partnership through our shared values – integrity, respect, working together, and following through," said Pete Guelli, Buffalo Bills EVP & Chief Operating Officer

PR Newswire
May 20th, 2025
Mt Bank Corporation Announces Second Quarter Common Stock Dividend

BUFFALO, N.Y., May 20, 2025 /PRNewswire/ -- M&T Bank Corporation ("M&T") (NYSE:MTB) announced that it has declared a quarterly cash dividend of $1.35 per share on its common stock. The dividend will be payable June 30, 2025, to shareholders of record at the close of business on June 2, 2025.About M&TM&T is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, provides banking products and services with a branch and ATM network spanning the eastern U.S. from Maine to Virginia and Washington, D.C. Trust-related services are provided in select markets in the U.S. and abroad by M&T's Wilmington Trust-affiliated companies and by M&T Bank

PR Newswire
Apr 22nd, 2025
Mt Bank Corporation To Participate In The Barclays Americas Select Franchise Conference

BUFFALO, N.Y., April 22, 2025 /PRNewswire/ -- M&T Bank Corporation ("M&T") (NYSE: MTB) will participate in the Barclays Americas Select Franchise Conference being held in London. Representatives of M&T are scheduled to deliver a presentation to investors and analysts on May 7, 2025, at 9:00 a.m. BST (4:00 a.m. ET).A link to the webcast will be available at https://ir.mtb.com/events-presentations. The webcast may contain material information as well as forward-looking information, and cautionary statements regarding such forward-looking information will be available on the webcast link.About M&TM&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, provides banking products and services with a branch and ATM network spanning the eastern U.S