Chief Information Officer for Consumer and Business Banking

This position is based in Buffalo, NY. Relocation will be provided.

Overview
M&T Bank is seeking a Chief Information Officer for Consumer and Business Banking responsible for deep expertise in: consumer and business banking technologies, driving technology strategy, digital transformation, change management and risk & regulatory governance to ensure scalable growth, modernization and operational excellence across these domains.

Responsibilities include

• Define and execute the technology strategy for Consumer and Business Banking in alignment with the bank’s broader digital transformation objectives

• Work with senior management in and outside of Technology to support the delivery of complex technology projects and activities

• Lead large scale digital transformation initiatives, including core platform, modernization, cloud migration, and automation efforts

• Oversee existing applications and implement scalable technologies to maintain and enhance Consumer and Business Banking ecosystem

• Champion, Agile and DevOps practices, enhancing delivery, speed, and operational resiliency

• Ensure regulatory compliance and security across all consumer and business banking platforms

• Manage a team of engineering directors and senior managers; total staff ~300 FTE

• Build a culture of innovation, accountability, collaboration, and continuous growth & development

• Partner closely with risk, compliance, operations, and data teams to ensure alignment with regulatory requirements and enterprise standards

• Manage strategic relationships with vendors and professional organizations to remain current on industry trends and best practices for supported systems and businesses

• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations

• Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.  Identify risk-related issues needing escalation to management

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

• Complete other related duties as assigned

Minimum Experience Required

• Minimum of Associates’ degree and 15 years’ proven and progressive technology, management and/or large program leadership experience, or in lieu of a degree, a combined minimum of 17 years’ higher education and/or work experience, including a minimum of 15 years’ technology, management and/or large program leadership experience

• Minimum of 6 years’ managerial experience

• Strong background in consumer banking technology, mortgage technology and/or business banking technology

• Expertise with legacy core banking systems as well as modern digital platforms, API and cloud native architecture

  Familiarity with regulatory and compliance frameworks

• Prior experience working on multiple projects of a complex nature

• Proven track record of leading enterprise transformation, and change initiatives.

• Prior experience encouraging team work and serving as role model when leading and directing others

• Experience understanding technical, business and operational impacts of a project or problem

• Experience leading large numbers of employees (200+)  on multiple teams often in different geographic locations and time zones

• Expertise in presenting to senior management

Preferred Experience

• Prior experience as a CIO, CTO or divisional tech executive within a large financial institution

• Experience leading cross, functional teams, and and vendor partner ecosystems

• Master’s degree

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $157,495.91 - $292,492.42 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America