Key Account Specialist

Education, a graduate with a bachelor’s degree in business, economics, sales, and marketing (an MBA a bonus) with at 1-2 years experience.

Excellent Interpersonal skills for representing the organizations in public, during media events and product launches, product demonstrations and while participating at trade shows

Strong Communication skills to convey information to customers, suppliers, and team members.

Self-Motivated with the ability to work independently, as well as in a group to achieve team goals.

Good Computer skills for generating reports, viewing marketing metrics, extracting data, and familiarity with any e-commerce platforms and social media to connect with customers and promote products.

What You’ll Do

The ideal candidates will provide comprehensive support to customers, including promotion of products in the catalog for their reference brand. Additionally, supports customers from a technical point of view and performs training activities for and at the customers on request. And finally assist customers in the preparation of exhibition spaces, ensuring a successful and impactful display.

You’ll need to be/have the passion for:

1.    Continuously update product knowledge and build competence in proposing effective solutions via demonstrations for end-user applications highlighting features benefits and advantages.
2.    Identify needs of the end-user with effective probing & listening skills, propose, and expedite the solution with consultative sales approach and explain the value proposition.
3.    Stay up to date with product & application knowledge, business flow and market dynamic.
4.    Pro-actively generate demand for DEWALT & STANLEY, developing a strong sales pipeline with all the contractors at a jobsite.
5.    Build a strong rapport with multi-level contacts with all Key Accounts and deliver exceptional service including after sales service.
6.    Conduct market research on new products and communicate the ‘voice of the customer’ back to Marketing/ product management teams.
7.    Product/safety training & jobsite events with end-users to support customers in driving higher productivity by correct usage of tools and accessories.
8.    New product launches to the end-user
9    Organize and ensure execution of a Dealer Training Program in the local market.
10.    Recommend product enhancements and updates to identify new business opportunities.
11.    Support marketing team in developing the marketing strategies for profitability

Required Qualifications

Education, a graduate with a bachelor’s degree in business, economics, sales, and marketing (an MBA a bonus) with at 1-2 years experience.

Excellent Interpersonal skills for representing the organizations in public, during media events and product launches, product demonstrations and while participating at trade shows

Strong Communication skills to convey information to customers, suppliers, and team members.

Self-Motivated with the ability to work independently, as well as in a group to achieve team goals.

Good Computer skills for generating reports, viewing marketing metrics, extracting data.

Skills & Capabilities We Value
•    Strong communication skills: verbal, written, and interpersonal; presentation and facilitation skills, social media savvy communicator; ability to effectively communicate across potential language barriers
•    Strong interpersonal skills to deal effectively with business contacts and employees at all levels of the company.
•    Excellent customer focus and ability to provide timely follow-up and follow-through
•    Demonstrated quantitative, analytical, creative problem solving, and conceptual skills
•    Resourceful with ability to navigate the unknown, finding solutions by navigating through internal and external channels

Take control of your career development at the company whose motto is 
“For Those Who Make The World”

Join us and Apply Today!

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.