Full-Time

Access Service Representative

Center for Community Health

Updated on 9/12/2026

Deadline 9/24/26
NewYork-Presbyterian

NewYork-Presbyterian

New York academic health system

Compensation Overview

$27.18 - $29.17/hr

Brooklyn, NY, USA

In Person

On-site role; employees should live within a commutable distance to NYP. Travel expenses are not reimbursed.

Category
Medical, Clinical & Veterinary (1)
Required Skills
Microsoft Office
Medical Terminology
Electronic Health Records (EHR)
Customer Service
Requirements
  • A high school diploma or GED is required.
  • At least one year of registrar-related experience is required.
  • Basic computer literacy is required.
  • Knowledge of Microsoft Office applications is required.
  • Superior customer service and communication skills are required.
  • The ability to work independently is required.
  • The role requires standing, walking, sitting, pushing and pulling more than 10 pounds, reaching, talking, and hearing.
Responsibilities
  • Maintain a smooth workflow within assigned department registration areas under direction.
  • Oversee the registration process to ensure patients are registered courteously, confidentially, efficiently, and accurately.
  • Interview patients or their representatives to collect financial and demographic data.
  • Accurately input information into the hospital's ADT/EHR computer systems.
  • Perform clerical duties related to patient registration, admissions, discharges, and transfers according to hospital policies and procedures.
  • Provide patients and visitors with professional, efficient customer service.
Desired Qualifications
  • Experience in a complex clinic setting and/or Patient Access Department is preferred.
  • Knowledge of medical terminology is preferred.

NewYork-Presbyterian is an academic health system serving New York City and surrounding communities. The system provides hospital, specialty, emergency, outpatient, research, and medical education services in affiliation with major medical schools. It serves patients, families, clinicians, students, researchers, and communities across New York. Its operating model centers on academic medicine integrated with hospitals, physician teams, research programs, technology, facilities, and centralized operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, and patient access. Teams support coordinated daily delivery.

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