Job Description

Western Digital reliance on software and software development workflows is growing by leaps and bounds as a leading provider of Storage Solutions. As Secure Development Factory (SDF) Site Reliability Engineer - DevOps, you will be at the heart of Western Digital’s engineering process, delivering the software development tools and infrastructure that empowers engineering teams to develop and deliver high quality products quickly. You will play a pivotal role in ensuring the reliability, scalability, and performance of our IT infrastructure and DevOps tools. You will lead by example and collaborate closely with Engineering teams to align our efforts with customer requirements. Your technical expertise, adaptability, and commitment to excellence will drive the success and empower our stakeholders to develop and deliver high quality products faster reducing time to market without sacrificing security, development velocity, stability, code quality or code health.

The ideal candidate will have a passion for technology, a relentless focus on the customer experience and an ability to multitask, assimilate data, make decisions and prioritize complex work while paying attention to the details. Communication with internal customers, vendors and co-workers in a clear and professional manner is an absolute must. This position is open to candidates located in PST time zone.

Key Responsibilities

• Observability and Monitoring: Design, implement, and continuously improve monitoring and observability solutions to ensure effective and real-time visibility into system performance.
• Best Practices: Advocate for and implement best practices in SRE, DevOps, and automation, with a focus on enhancing platform stability and performance.
• Automation: Lead automation efforts to streamline processes, reduce manual tasks, and improve operational efficiency.
• Architecting and Designing: Contribute to the architecture and design of systems and applications, aligning them with reliability and scalability goals.
• Technical accountability: Provide technical ownership in the SRE team, fostering a collaborative and growth-oriented environment.
• Accountability: Take ownership of system reliability, meet Service Level Objectives (SLOs), and ensure customer satisfaction.
• Collaboration: Work closely with Engineering teams to understand customer requirements and collaborate on solutions.
• Adaptability: Stay updated with emerging technologies and adapt quickly to evolving requirements and challenges.
• Upskilling: Continuously upskill in newer technologies and share knowledge within the team.
• Team Player: Collaborate effectively with team members and contribute to a positive team culture.
• Professional Behaviour: Demonstrate professionalism, integrity, and a commitment to the highest ethical standards.
• Documentation: Maintain thorough and well-organized documentation of systems and processes.

Qualifications

Required Skills and Qualifications

• Candidates MUST POSSESS 4 to 6 years of hands-on experience in DevOps tools and SRE practices.
• MUST POSSESS Administration experience on DevOps tools such as Artifactory, Jenkins, Zuul, Git/Gerrit, Wan disco SVN, Blackduck, CodeScene, Spinnaker, and SAST/DAST tools.
• MUST POSSESS A Very good understanding of Infrastructure at the Server, VMWare, Storage and Networking
• Exceptional analytical, problem solving, and troubleshooting skills to manage complex process and technology issues.
• Extensive experience in Ansible automation (Research, Write, Maintain, and Optimize roles/playbooks/modules)
• Proficiency in containerization technologies viz., Docker, Kubernetes.
• Expertise in shell scripting, Python, and other configuration management tools like Terraform.
• Development and customisation of CICD pipelines and onboarding applications with varying requirements
• Immense experience in monitoring enhancements and metrics dashboarding using tools such as Icinga, Splunk, Prometheus & Grafana
• Excellent communication and collaboration skills.
• Automation First mindset.
• Focus on embedding Security postures on the systems.
• Working experience in ha-proxy, load balancers, ldap/sso integration, security endpoint configurations
• Must possess strong documentation skills and can work with rapid change and at a fast pace
• Knowledge of cloud computing platforms (e.g., AWS, Azure, GCP) is a plus