Inside Sales Consultant

Now hiring for our October 6th class! 📢

Do you think 9-5 jobs are boring and hate stuffy corporate culture? Do you want to enjoy your coworkers in a fun, start-up culture? Cool, us too. We're seeking enthusiastic Inside Sales Consultants to join our team and help us transform the lives of our customers 🚀

What you’ll do on the daily

Change lives! You know, superhero stuff 🦸 (not car sales-y stuff). You'll receive in-depth training from day one, giving you the knowledge needed to be successful (and earn commission!) from the start. Literally, what you're doing is selling hearing solutions🦻🏼 — simple as that.

• Connect with Customers: Handle a high volume of outbound calls 📞 to warm, pre-qualified leads (#nocoldcalling) with a goal of understanding each customer's unique needs and guiding them toward personalized hearing care solutions. (commission isn’t based on upselling!)

• Coordinate Appointments: Schedule appointments between customers and our network of partner providers. 👩🏼‍⚕️

• Support the Customer Journey: Guide customers through their 45-day trial period, ensuring complete satisfaction with their devices.

What you’ll need

So, you’re an ambitious go-getter with a winner’s mentality 🏅 — mediocrity isn’t in your DNA. But what else sets you apart from the rest?

• Great Empathy: A natural ability to understand and connect with customers.  If you’re in it for only yourself, this is not the role you want.  Our most successful consultants focus 100% on the customer and let best practices do the rest.  The more you care❤️, the more success you will have. 

• Strong Sales Skills: Proven success in phone sales with an emphasis on empathy and solution-driven approaches.  

• Growth Mindset: Strong work ethic and desire to learn, adapt, and improve. You’re not intimidated by learning new systems/technology – we work with Salesforce, Twilio, along with Zoom, Outlook and Chrome. 

• Ability to Multi-task: You’re organized and able to work within a team, and have strong leadership habits with the self-discipline to be autonomous.  

• Commitment to 90-day Training: We provide live, comprehensive training to set you up for success and commission offered from the start! 

• Reliable Network Connectivity: You must be able to hardwire to your home network 💻 and your download speed must be above 100Mbps and upload speed above 20Mbps. We’ll provide the necessary equipment (laptop, monitor, keyboard, mouse, ethernet cable, etc.).

What we offer 

So, you’re getting a cool company culture and changing lives, but we also know you need other important things, because #adulting… Here’s the deal: 

• Flexible & Hybrid, Full-Time Schedule: How would you like to work from home in your jammies on weekends? And guess what? Weekend days are our best days to reach our customers. GREAT for those who really want to have the highest chance of success! Receive a day off (Wed-Fri) and shift preference. Minimum of two weekend shifts per month required. *After successful completion of 90-day training. Company working hours 8AM-8PM. 
• Competitive Compensation: Guaranteed base rate of $26.80 per hour plus uncapped commission. Average earnings in the first year are $70K; top performers earn $100K+💸

• Benefits Package: Full medical, dental, vision, 401K, paid parental leave, open paid time off (PTO) policy 🏝️, and paid sick time and company holidays. 

• Unique Culture: We are a close-knit team 🙌 that values ownership, collaboration, and solution-oriented thinking. Our goal and performance driven environment strengthens our bonds and drives our innovation and successful growth together.

• More Fun Stuff: 
  • Sales Competitions: Win prizes and all expenses paid trips #competitivespirit ✈️
  • Company sponsored clubs, hangouts, events, and so much more 🥳

Who is hear.com?

We are the fastest-growing hearing care company globally 🚀 Since 2012, we've redefined hearing care with our unique digital business model. 💻 We're proud to be a profitable global health-technology leader with a mission to help everyone hear well to live well. With over 1,100 team members in 7 international locations, we've transformed the lives of hundreds of thousands of customers.

We're shaping the future of hearing care 🦻🏼, and every day our team helps customers improve their quality of life through better hearing. Join us in creating a world where everyone can "Hear Well to Live Well." 🌎

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Employment with hear.com is at-will, meaning that either you or the company may terminate employment at any time, for any reason, with or without notice or cause, as permitted by law.