Full-Time

Retail Merchandise Processor

Goodwill Industries International

Goodwill Industries International

10,001+ employees

Nonprofit providing education, skills training, employment

Compensation Overview

$15.15/hr

Philadelphia, PA, USA + 1 more

More locations: Gilbert, AZ, USA

In Person

Category
Retail (1)
Required Skills
Inventory Management
Requirements
  • Ability to speak and read English proficiently
  • Must be at least 18 years of age or older
  • Ability to pass a background check and drug screen, where applicable for position
Responsibilities
  • Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department.
  • Maintains regular and consistent in-person attendance.
  • Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property.
  • Maintains sales floor and work station by following floorwork and PPM (picture process map) standards.
  • Stocks merchandise in appropriate area as assigned.
  • Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal.
  • Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards.
  • Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.
Goodwill Industries International

Goodwill Industries International

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Goodwill Industries International is a nonprofit that helps people improve their lives through education, skills training, and work opportunities. It runs job-readiness and career-training programs for diverse learners and supports them with services like English classes, transportation, and childcare so they can succeed. Unlike for-profit training providers, Goodwill leverages a large network of local programs to remove barriers and strengthen communities through wraparound services and partnerships. Its goal is to expand access to education and jobs and empower people to build better futures through the power of work.

Company Size

10,001+

Company Stage

Grant

Total Funding

$4.5M

Headquarters

Rockville, Maryland

Founded

1902

Simplify Jobs

Simplify's Take

What believers are saying

  • A nationwide thrift network provides durable funding for mission services.[2][5]
  • More than 150 local organizations expand geographic reach and employer relationships.[1][6]
  • Free skills training and employer connections directly address worker shortages.[8][9]

What critics are saying

  • Dependence on donated inventory exposes revenue to donor fatigue and shifting consumer behavior.[2][9]
  • Localized governance creates uneven execution, service quality, and brand consistency.[1][3]
  • Retail competition from online resale and discount chains pressures store traffic and margins.[5][9]

What makes Goodwill Industries International unique

  • Local Goodwill agencies are independently managed, tailoring services to community needs.[1][6]
  • Donated-goods sales fund job training, placement, and post-employment support.[2][4]
  • Goodwill serves barriers-to-employment populations, including veterans, people with disabilities, and justice-involved workers.[4][5]

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Employee Assistance Program (EAP)

Health Savings Account/Flexible Spending Account

Life Insurance

Growth & Insights and Company News

Headcount

6 month growth

-9%

1 year growth

-9%

2 year growth

-9%
Goodwill Sacramento Valley & Northern Nevada
May 14th, 2026
Goodwill ranks in the 10 Most Influential Education Companies of 2026.

Goodwill ranks in the 10 Most Influential Education Companies of 2026. SACRAMENTO, Calif. - May 13, 2026 - Goodwill Industries International (GII) was recently named one of TIME magazine's "10 Most Influential Education Companies of 2026," recognizing Goodwill's place on the Education Industry Leaders list as the "green economy upskiller" for its growing national impact in workforce development, career training, and skills-based education. The recognition highlights Goodwill's expanding work in skilled trades training, clean technology workforce pathways, and AI and digital skills development - helping prepare people for the changing workforce and connect them to future-focused career opportunities. Locally, Goodwill Industries of Sacramento Valley & Northern Nevada helps individuals build skills, overcome barriers to employment, and achieve economic independence through job training, resume support, career coaching, and employment services that connect people to careers throughout the greater Sacramento community. Goodwill Sacramento also continues to expand its environmental and clean technology impact through recycling and sustainability initiatives. Last year alone, the organization kept more than 23 million pounds of items out of local landfills through donations, resale, recycling, and reuse efforts. Under the leadership of CEO Bryan Wagner and newly appointed Vice President of Mission Services Tami Hutchins-Nunez, Goodwill Sacramento is continuing to expand programs and services designed to meet the region's evolving workforce needs while increasing access to opportunity for local individuals and families. Goodwill is the leading nonprofit workforce development network in North America. Revenue generated through Goodwill retail stores helps fund job training, career services, and employment programs that support individuals facing barriers to employment. The full TIME100 Companies: Industry Leaders list is available at TIME.com.

Business Daily
May 10th, 2026
Goodwill's Lisa Allen named Indiana HR Professional of the Year.

Goodwill's Lisa Allen named Indiana HR Professional of the Year. ORGANIZATIONS IN THIS STORY LETTER TO THE EDITOR Community Newsmaker Know of a story that needs to be covered? Pitch your story to The Business Daily. (INDIANAPOLIS) - A thought leader known for building trust at all levels of her organization, Lisa Allen, vice president and chief human resources officer at Goodwill of Central and Southern Indiana, has been named the 2026 Ogletree Deakins Human Resources Professional of the Year Award winner. The Indiana Chamber of Commerce honored Allen today at an awards luncheon held in conjunction with its 62nd Annual Indiana HR Conference. The Ogletree Deakins HR Professional of the Year Award recognizes individuals who have made significant contributions to their workplace over the past year through implementation of best practices, organization design and effectiveness, and alignment and accomplishment of the strategic direction of their organization. It spotlights those who also are dedicated to giving back to the community and the HR profession. "Lisa exemplifies the values this award represents," says Indiana Chamber President and CEO Vanessa Green Sinders. "Her leadership at Goodwill demonstrates how human resources can be strategic and deeply human-centered. She leads with compassion and a clear focus on supporting employees and the communities they serve." In her current role, Allen oversees the strategic direction of Goodwill of Central and Southern Indiana's human resources department and leads its team of HR professionals as the organization looks to continually build a best-in-class, people-focused operation. Before being promoted to her current role in 2022, Allen - who has been with Goodwill for 16 years - served as senior director of total rewards, where she led the design and implementation of Goodwill's compensation, benefits and wellness strategies; experience that continues to inform her executive leadership today. Goodwill of Central and Southern Indiana is a nonprofit organization dedicated to strengthening communities by helping people achieve stability and economic opportunity through work. Through its network of retail stores, employment and training programs, and mission services, Goodwill supports individuals facing barriers to employment by providing education, skills training and job placement opportunities. "Since joining Goodwill of Central and Southern Indiana in 2010, Lisa Allen has not only impacted the organization's implementation of total rewards and employee wellness, she has also greatly influenced and directed the organization's strategy overall," says Noelle Gray, Goodwill of Central and Southern Indiana's marketing and communications manager. "During her tenure, she brought people analytics to HR, improved data integrity and led teams to build dashboards and reports to drive decisions." Allen was a key leader in the 2017 merger with Goodwill of Southern Indiana. More recently, she led the merger with Goodwill Industries of Central Illinois and had an immense role in the merger with Horizon House, ensuring the cultures of the merged entities meshed smoothly. "Lisa has been a trusted leader at Goodwill for more than a decade, and throughout that time she has demonstrated an exceptional commitment to our employees, our mission and our business," says Kent Kramer, president and CEO of Goodwill of Central and Southern Indiana. "She brings a rare balance of strategic thinking and genuine care for people, ensuring that its organization's human resources practices support not only operational goals but also the wellbeing of the individuals who carry out its work every day. "What sets Lisa apart is the way she approaches leadership," Kramer adds. "She listens carefully, brings people together around solutions and consistently leads with empathy and integrity. Colleagues across the organization know they can rely on her thoughtful guidance, whether navigating complex challenges or exploring new opportunities to better support our workforce." Original source can be found here.

The Waterloo-Cedar Falls Courier
Apr 7th, 2026
What to know about Goodwill store dedicated to second-hand books on College Hill.

What to know about Goodwill store dedicated to second-hand books on College Hill. Customers wait in line for their book purchases on Thursday during the grand opening of the Goodwill on the Hill bookstore on College Hill in Cedar Falls. * CHRIS ZOELLER, Courier Staff Photographer Customers browse through the aisles on Thursday during the grand opening of the Goodwill on the Hill bookstore on College Hill in Cedar Falls. * CHRIS ZOELLER, Courier Staff Photographer Books that are primarily available through donations are on display Thursday during the grand opening of the Goodwill on the Hill bookstore on College Hill in Cedar Falls. * CHRIS ZOELLER, Courier Staff Photographer The Goodwill on the Hill bookstore on College Hill held its grand opening on Thursday in Cedar Falls. * CHRIS ZOELLER, Courier Staff Photographer Customers browse through the aisles on Thursday during the grand opening of the Goodwill on the Hill bookstore on College Hill in Cedar Falls. * CHRIS ZOELLER, Courier Staff Photographer Customers wait in line for their book purchases on Thursday during the grand opening of the Goodwill on the Hill bookstore on College Hill in Cedar Falls. * CHRIS ZOELLER, Courier Staff Photographer What is Goodwill on the Hill? Get the latest local business news delivered FREE to your inbox weekly. County Government Reporter Related to this story. "Everything is challenging in space." Thomas Pesquet relates to #ArtemisII's toilet troubles, telling #F24Spotlight that even the mundane is d... Read a collection of Call the Courier columns answering reader questions.

Chattanooga Times Free Press
Mar 3rd, 2026
Chattanooga-area business openings and closings in February 2026

Chattanooga-area business openings and closings in February 2026. 2 hours, 43 minutes ago by Staff Report Here's a look at the business trends for February in the Chattanooga area. What opened A new Goodwill store opened at 3715 Ringgold Road, occupying a former Food City with 17,390 square feet of space. The store also includes a donation center and room for a future career services hub. What closed Peking House, a Chinese restaurant in Dayton, Tennessee, closed after eight years in business. What's expanding West Star Aviation, an aircraft maintenance company stationed at the Chattanooga Airport, will expand with 200 skilled jobs over the next five years. The company broke ground in February on a project that will bring its square footage at Lovell Field to about 400,000. Parkridge Health System received approval from a state panel to build a freestanding ER in Cleveland, Tennessee. Cupcake Kitchen can expand its Chattanooga bakery after the city's downtown zoning panel approved the business's plans in mid-February. Announced developments The EPB board approved a rate increase in February of its TV packages effective April 1 in response to higher fees from TV programming providers. The board that controls Erlanger Community Health Center signed a letter of intent to explore a potential transfer to Cempa, a Chattanooga-based, nonprofit primary care and dental provider. The city of Collegedale approved a new locally designed logo. Laurissa Mancia, a junior at Southern Adventist University, won the bid to have her design become the new city logo and the contest's $2,500 grand prize. An Atlanta developer received approval from the city of Chattanooga's downtown zoning panel to build a five-story mixed-use project on Cherokee Boulevard. Sam Voisin has left for a job in Mississippi after less than a year in the role as director of the Chattanooga Convention Center. Allegiant Airlines launched its new nonstop route to Fort Lauderdale, Florida, from Chattanooga. - Compiled by Kiara Green

Goodwill Southeast Georgia
Feb 10th, 2026
Celebrating Digital Learning Day: How Goodwill Connects Skills to Careers

Celebrating Digital Learning Day: How Goodwill Connects Skills to Careers. Digital skills open doors: to careers, education, and economic opportunity. On Digital Learning Day (Thursday, February 12), we're highlighting how Goodwill Southeast Georgia is expanding access to technology and digital education across our community. 1. Future-Ready skills - Google AI certification. Artificial intelligence is shaping the future of work. Goodwill Southeast Georgia is proud to partner with Google and Goodwill Industries International to offer Google AI Essentials and Prompting Essentials. AI Essentials is a no-cost, self-paced online training course designed to help learners work smarter, faster, and with more confidence in today's digital world. The course introduces practical AI tools like Gemini, ChatGPT, and Copilot, showing how they can be used to brainstorm ideas, streamline tasks, and prepare for what's next. Google's Prompting Essentials course teaches advanced prompting techniques including multimodal prompting, few shot prompting and prompt chaining. Learners can also build a reusable prompt library for real world scenarios through hands on activities. By framing AI as practical, not technical, and emphasizing that it's for everyone, Goodwill ensures learners across industries can build confidence with emerging technology, regardless of background or experience. As the job market evolves, so can your skills. 2. Expanding digital access. A computer isn't just a device; it's a gateway to education, training, and employment. That's why Goodwill Southeast Georgia actively seeks partnerships that expand digital access for individuals who need it most. At a laptop distribution event hosted at our Pooler retail store, Goodwill provided 100 free laptops to Opportunity Center clients thanks to the generous support of AT&T and Human IT. Recipients were selected based on demonstrated need through a digital access survey completed at Goodwill Opportunity Centers. For many participants, a single laptop made an immediate impact - allowing them to complete job training, apply for positions, or support their families' educational goals. 3. Reducing electronic waste. Digital access and environmental responsibility go hand in hand at Goodwill Southeast Georgia. Through the Dell Reconnect program, Goodwill expands access to technology while reducing electronic waste. Dell Reconnect offers an opportunity to donate computers and computer accessories at Goodwill Southeast Georgia locations, ensuring they're responsibly recycled. At Goodwill, we also have a refurbishment program to give gently used electronics a second life if possible. This circular approach reflects Goodwill's mission to reuse, reskill, and reinvest - connecting sustainability directly to workforce readiness and long-term opportunity. 4. Digital access at Opportunity Centers & Digital Learning through My Career Advisor. Goodwill's Opportunity Centers and the My Career Advisor platform provide ongoing, no-cost access to technology, learning tools, and career support in spaces that are welcoming and supportive. At Opportunity Center locations, participants can: * Search and apply for jobs * Enroll in training and certification programs * Complete coursework and credential exams * Build confidence and digital fluency at their own pace And learning doesn't stop when you leave the building. My Career Advisor puts opportunity in your hands 24/7, offering tools for resume building, interview preparation, digital skills training, and career exploration - anytime, anywhere. Whether you're just starting your job search, looking to upskill, or ready to explore a new career path, these resources are designed to grow with you. These efforts help build a community where everyone can learn and thrive. At Goodwill Southeast Georgia, digital literacy is a stepping-stone to new possibilities and long-term opportunity. Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 Celebrating Digital Learning Day: How Goodwill Connects Skills to Careers Digital skills open doors: to careers, education, and economic opportunity. On Digital Learning Day (Thursday, February 12), we're highlighting how [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 Goodwill in the Community: Read United Day. Goodwill in the Community: Read United Day Reading opens doors to imagination, discovery, and confidence. For children, books introduce new worlds and help build essential skills that lay the foundation [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 Goodwill in the Community: Savannah's MLK Jr. Day Parade. Celebrating Service and Community Goodwill Southeast Georgia at Savannah's 2026 Martin Luther King, Jr. Day Parade Goodwill Southeast Georgia proudly joined the 2026 Savannah Martin Luther King, Jr. Day Parade, [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 Goodwill in the Community: junior achievement. Starting the Year with Service Goodwill Associates Empower the Next Generation At Goodwill Southeast Georgia, the new year begins with one of our core values: service. After dedicating 60 hours [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 60th anniversary Stories of Impact| Power of partnerships: Tharros Place and Goodwill Southeast Georgia. Power of Partnership: Goodwill and Tharros Place At Goodwill Southeast Georgia, we believe in the power of education and opportunity. Our mission is to meet people where they are-whether that's [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 From Commitment to Career: Clinical Medical Graduation Highlights the Power of Opportunity. From Commitment to Career: Clinical Medical Graduation Highlights the Power of Opportunity This month, we proudly celebrated the graduation of twelve remarkable women who completed the 16-week Clinical Medical Assistant [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 60th anniversary Stories of Impact: Jaxson's story. Stories of Impact: Jaxson October is National Disability Employment Awareness Month (NDEAM). To celebrate this month, Goodwill Southeast Georgia joins employers, government agencies and other nonprofits to honor the contributions [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 60th anniversary Stories of Impact: Inspiring the Next Generation with junior achievement. Stories of Impact: Goodwill & JA Inspiring the Next Generation Photos by Audrey Ryland| Courtesy Audrey Ryland, Bunny Ware Goodwill Southeast Georgia's new, educational 'storefront' is now open at the [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 Halloween costume DIY: bit of Boo. This Halloween season, a spooky shopping experience is brewing at Goodwill Southeast Georgia! Visit our 8 Boo-tique locations to bring your costume to life. Plus, our children's boutique "Bit of [...] Warning: Undefined property: stdClass::$image_thumb_crop in /srv/users/goodwillsega/apps/goodwillsega/public/wp-content/plugins/bbpowerpack/classes/class-pp-post-helper.php on line 40 Halloween costume DIY: cowabunga crew. If you are on the hunt for some amazing, one-of-a-kind Halloween costume ideas, your search ends here! At Goodwill(R), we're passionate about helping you create DIY costumes that are both [...]