Senior Manager



5,001-10,000 employees

Customer engagement platform & developer of communications APIs

Data & Analytics



Required Skills
Greenhouse (ATS)
  • 5+ years experience in a recruiting role with 2+ years as a talent acquisition people manager in Europe
  • Experience directly supporting and advising senior level leaders (VP+), hiring managers, and stakeholders (including HR, Finance, Comp) in EMEA region
  • Experience independently building reports and analyzing recruiting data using various reporting tools and systems (Tableau, Greenhouse, Gem, etc)
  • Experience partnering with peers and leaders globally to own delivery of the global recruiting plan
  • Excellent collaboration, communication, presentation, and team building skills
  • Knowledge of and adherence to European employment laws and compliance regulations
  • This role is required to be based in Ireland or England
  • Lead and manage a team of full lifecycle (FLC) recruiters in EMEA who own and deliver the end-to-end recruitment process for all Twilio business units (Comms, Segment, Marketing, and G&A)
  • Partner with senior level business leaders and HRBPs in EMEA to understand their organization's talent needs and workforce planning strategy; Work with recruiters and/or TA Managers to develop recruiting strategies and manage implementation and delivery of hiring plans
  • Set expectations about recruiter job responsibilities and measure individual and team performance against goals and deliverables; Actively performance manage direct reports; Be a coach and mentor for career development opportunities
  • Build and maintain strong relationships within the TA org and across our stakeholders and partners, including TA Ops, Workforce Planning, Twilio businesses, FP&A, HR, Legal, DEI, and Total Rewards
  • Partner with the Recruiting Engine teams on talent intelligence and hiring strategies, especially when it comes to understanding talent markets, building diverse candidate pipelines, and optimizing talent channels
  • Use data to identify and implement opportunities to improve candidate experience, increase efficiency, and reduce cost per hire; Create and send monthly reports to VP and SVP business leaders on progress towards hiring goals and related recruiting metrics
  • Enforce and uphold operational excellence standards and compliant hiring practices throughout the recruitment process
  • Live the Twilio Magic values and serve as a Twilio brand ambassador; Act in accordance with TA’s mission and vision
  • Be a Positron to keep your team motivated, engaged, and curious; Lead through change management and take accountability for TA OKRs and projects
  • Attend and participate in training and enablement sessions; Consult on decisions about new or changing tools/systems/processes and make recommendations on best practices

Company Stage


Total Funding



San Francisco, California



Growth & Insights

6 month growth


1 year growth


2 year growth



Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.