Full-Time

Driver Qualification Facilitator K

Posted on 9/13/2025

Knight-Swift Transportation

Knight-Swift Transportation

201-500 employees

Largest full-truckload carrier in North America

Compensation Overview

$18.82 - $26.37/hr

+ Bonus

Phoenix, AZ, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Customer Service
Requirements
  • Must have an active CDL.
  • 2 plus years' experience in human resources and/or customer service and/or operations required.
  • Associate's degree in business or related field or equivalent combination of education and/or experience required.
  • Qualified collector or able to become qualified within 30 days of hire, required.
  • Must possess exceptional interpersonal skills.
  • Must be able to collaborate and possess consensus building skills.
  • Must be able to solve problems and provide optimal resolutions to conflicts.
Responsibilities
  • Supervise a fleet of new hire drivers at Knight and supports the inexperienced new hire throughout the process of being assigned to an experienced driver mentor and ultimately completing assessments designed to demonstrate a new hire is prepared to become a solo driver.
  • Facilitate and deliver engaging and inspirational driver orientations.
  • Regularly provide feedback to terminal and/or fleet leadership regarding Driver Leaders' interactions with all their assigned drivers.
  • Set the tone as the cultural ambassador for all drivers and driver trainees ensuring all non-driver support roles and leadership focus on providing solutions that address what is best for each driver.
  • Coordinate assessments of new driver's progress, providing performance coaching to the new driver and the mentor as needed.
  • Gather sufficient information from available resources (assessments, mentors, etc.) to make the ultimate decisions on when or if driver is prepared to upgrade to solo.
  • Closely monitor new driver and mentor performance indicators, with the ultimate focus on achieving the quality and satisfaction objectives of the department.
  • Act as internal advocates for trainee driver experience and take appropriate actions to investigate and resolve concerns in order to achieve high levels of driver retention.
  • Routinely observe and/or participate in meetings between the driver and their leader providing solutions which meet driver and company expectations.
  • Ensure all drivers meet DOT/ requirements regarding medical exams.
  • Maintain status of a DOT and non-DOT qualified collector for both hair and/or urine sample collections.
  • Must be able to perform road test.
Knight-Swift Transportation

Knight-Swift Transportation

View

Knight-Swift Transportation Holdings Inc. is a leading asset-based truckload carrier in North America with a nationwide fleet, providing regional, intermodal, and dedicated freight services. Its operations run through an integrated network of owned trucks and drivers, using standardized routing, safety programs, and data-driven optimization to move freight reliably across long distances. The 2017 merger of Knight Transportation and Swift Transportation gave it scale, broad geographic reach, and a diverse service mix, enabling better pricing, capacity stability, and investments in safety and sustainability. Its goal is to maintain industry leadership by delivering trusted, efficient, and safe freight movement across a large network while pursuing ongoing improvements in service quality and sustainability.

Company Size

201-500

Company Stage

IPO

Headquarters

Phoenix, Arizona

Founded

1990

Simplify Jobs

Simplify's Take

What believers are saying

  • U.S. Xpress integration complete; network optimization driving margin expansion in freight recovery.
  • Enhanced financial capacity from $2.5 billion credit facility supports fleet modernization and acquisitions.
  • Scale advantages position Knight-Swift to capture market share as smaller competitors consolidate.

What critics are saying

  • U.S. Xpress integration drags profitability; $484 million debt burden strains margins amid weak freight.
  • Old Dominion Freight Line erodes LTL market share through superior service and operating ratios.
  • Prolonged freight recession forces U.S. Xpress divestiture at loss, destroying shareholder value.

What makes Knight-Swift Transportation unique

  • Largest full truckload carrier in North America post-2017 Knight-Swift merger.
  • Realigned network toward shorter hauls, improving over-the-road operating ratio by 7 percentage points.
  • Secured $2.5 billion credit facility in July 2025 for operational and growth flexibility.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Paid Time Off

Employee Stock Purchase Plan

Company News

TipRanks
Jul 15th, 2025
Knight Transportation Secures New $2.5 Billion Credit Facility - TipRanks.com

An announcement from Knight Transportation ( ($KNX) ) is now available. On July 8, 2025, Knight-Swift Transportation Holdings Inc. entered into a new $2.5 billion u...

Business Wire
Mar 22nd, 2023
Knight-Swift Transportation Agrees to Acquire U.S. Xpress Enterprises for $6.15 Per Share

Knight-Swift Transportation Holdings Inc. (NYSE: KNX) (

INACTIVE