About the Role

We are seeking a visionary and dynamic individual to join our team as our first Director of Design. In this pivotal role, you will act as both a player and coach, combining your exceptional design expertise with strategic leadership to shape our Design function. As a player, you will roll up your sleeves and dive into hands-on design work, setting the standard of excellence and inspiring the team with your creativity. Simultaneously, you will serve as a coach, devising and implementing strategies to grow and scale our design team and function, ensuring its alignment with our product and business objectives.

What You Will Do

• Lead by example, actively participating in design projects to drive innovation and maintain a deep understanding of our products, clients, and shoppers
• Mentor and guide a team of designers, fostering a culture of collaboration, growth, and excellence
• Develop and execute a comprehensive design strategy that aligns with our business goals and enhances our brand identity
• Collaborate closely with cross-functional stakeholders, such as Sales, Styling, Operations, as well as our Product Management and Engineering Delivery teams, to ensure seamless integration of design across all shopper touchpoints
• Assess resource needs and structure the design team to meet current and future demands, focusing on hiring, onboarding, and developing top talent
• Establish and implement “best-in-class” human-centered design processes, methodologies, and tools that optimize efficiency and enable scalable growth
• Drive continuous improvement by staying updated on industry trends, emerging technologies, and design best practices
• Establish and maintain strong relationships with external design partners, agencies, and contractors to supplement internal capabilities when necessary

Qualifications 

• Proven track record of success in a design leadership role, with at least 3 years of experience building and scaling design teams
• Expertise in and across modern design disciplines, including research, UX/UI, visual design, and interaction design
• Strong design aesthetic that can accommodate and adjust to hundreds of different client needs
• Extensive experience with design tools, such as Figma, UserTesting, and Miro, along with a solid understanding of how to use them in design and product activities such as identifying value, defining hypotheses, researching context, and measuring experiments
• Track record of launching impactful products from concept to delivery
• Strong strategic thinking and problem-solving skills, with the ability to balance hands-on work with long-term vision and planning
• Excellent communication and interpersonal skills, with the ability to effectively collaborate and influence stakeholders at all levels
• A passion for staying at the forefront of design trends, technologies, and industry advancements
• Experience setting KPIs and using data to define design success to leadership teams
• Deep knowledge of responsive techniques and the digital and device landscape
• Entrepreneurial mindset and bias toward action

Please share your portfolio and any relevant certifications or courses you’ve completed.

Salary

When we find the right person, we try to put our best foot forward with an offer that excites you and is fair on our end. We consider the skills and experience you bring, what similar jobs pay and make sure there’s equal pay for equal work among those you’ll be working with. The base compensation amount for this role is targeted at $180,000.00 - $210,000.00 USD annually. The final offer also takes into account other factors of a total compensation package. Please note that the range is being shared in good faith and is subject to modification based on changing market and business conditions.

Our Benefits & Perks

• Vision and dental insurance options that are fully covered by us
• Medical plan coverage, with options that start at no cost to you  
• Competitive salary along with career planning for the future
• For this role, stock options in a company that is growing rapidly and successfully
• Commuter benefits program
• Company matched 401k plan to help plan for your future
• Generous paid time off policies
• Work events - both virtual and in person
• Access to Gympass - a company paid benefit giving you access to numerous physical and mental well being needs
• Working with fun, hardworking, nice people who are committed to making a difference