Manager – IT Operations
Confirmed live in the last 24 hours

1,001-5,000 employees

Connected planning platform
Company Overview
Anaplan is transforming how enterprises across industries see, plan, and drive business performance. Anaplan customers gain digital-led agility to rapidly pivot strategies, redeploy resources, and optimize plans for growth, efficiency, demand, and profitability. Anaplan's mission is to equip teams to overcome obstacles and seize opportunities ahead of competitors.
Data & Analytics

Company Stage

Series F

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Washington, DC, USA
Experience Level
Desired Skills
Customer Service
Operations & Logistics
IT & Security
Customer Success & Support
  • Attention to detail
  • Ability to define and maintain SLAs
  • Construction project management experience
  • Multi-million dollar budget management experience
  • 2-5 years IT management experience
  • Inclusively hire, train, and develop a team of IT professionals covering IT Support, AV, vendor management/budget spend, and other functions as we continue to build out a world class IT organization
  • Join the team in a leadership position and work with IT staff to provide superior assistance for continuous improvement of IT solutions
  • Plan, coordinate, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, events, installations, and customer concerns
  • Establish and maintain a positive, productive relationship with operational partners and staff
  • Lead infrastructure builds in new facilities
  • Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA)
  • Develop and maintain policies, procedures, and processes
  • Jumpstart the development of a robust asset inventory system
  • Partner heavily with our IT COE and other internal IT groups to drive critical IT initiatives
  • Travel up to 20% including international
Desired Qualifications
  • Certifications in Okta, Slack, O365, ITIL Framework, PMP or other relevant certifications
  • Demonstrated experience working in startups or other high paced environments