Responsibilities:

• Triage patients and accurately enter information in the chart to assist the provider with treatment of patient
• Assess patient needs and communicate appropriately to the provider
• Keep flow of patient care moving in an efficient manner to accommodate the best use of the provider’s time with the patient
• Administer injectable medications
• Assist patients with their individual requests/needs
• Assist providers with treatment and care of patients
• Answer phones professionally and process phone requests timely and efficiently
• Follow up with patient on test results and any other information from the provider
• Process incoming and outgoing mail, faxes, and computerized messages
• Review patients charts to ensure all preventative health screenings have been completed
• Call patients to coordinate labs and tests needed per recommendations/physician orders
• Other duties as required by management to support clinic operations

Minimum Qualifications:

• High school diploma or equivalent
• LPN license or certified as a CMA

Knowledge, Skills, Abilities and Personal Characteristics:

• Experience in a primary care or comparable care setting preferred
• Experience documenting clinical data in an electronic health record system
• Strong written and verbal communication skills
• Knowledge of medical terminology, procedures, and diagnoses
• Knowledge of safety, OSHA, and infection control protocol
• Working knowledge of healthcare insurance
• Detail oriented and ability to prioritize tasks
• Team oriented with a positive attitude