Intern – Data Science

What You’ll Learn

• Project Overview:
  • This project enables real-time dashboards and time-series analytics for memory telemetry. It also involves customer engagement and presenting key insights to customers for improving memory reliability.
• Skills You’ll Learn:
  • Data exploration, visualization and trend analytics.
  • Predictive modeling for time-series datasets.
  • Deploying and sustaining ML data pipelines.

What You’ll Do

The Customer Quality & Reliability (Q&R) team is accountable to identify any major product quality and reliability issues as early as possible and help resolve them as swiftly as possible. You will be part of an incubation team within this organization working on in-field telemetry intended to transform the Customer Quality Experience for Samsung memory products. Fault Management is the future of quality to minimize system downtime within AI/ML hardware deployments and workloads of the future. We analyze trends and patterns from enormous memory fleet telemetry to bucketize failures and perform virtual root-cause analysis. Telemetry analysis helps us design solutions to proactively avoid system downtime. We conduct research and develop both in-house and collaboratively in the industry with the opportunity to publish our findings through whitepapers and conferences. We are looking for innovative and passionate thinkers who can work in a start-up environment and are excited to shape the future of data centers around the world.

Location: Onsite at our San Jose, California headquarters up to 5 days a week or compliant to Samsung Hybrid Remote Work Policy. 

Reports to: Senior Director, Customer Engineering

• Explore memory failure telemetry dataset and understand memory subsystem (DRAM) fundamentals.
• Leverage Tableau, SQL, Python as basic tools to build and validate the data models. Reach out to mentor or manager for any additional resources or support.
• Visualize and develop an interactive dashboard to be an externally facing report, such that customers have live access to the dashboard outside Samsung firewall.
• Present your insights and findings to customers along with enabling dashboard access.
• Complete other responsibilities as assigned.

What You Bring

• Pursuing Bachelors or Masters in Electrical, Computer Engineering or Computer Science.
• Must have at least 1 academic quarter/semester remaining
• Adept at SQL/Python exploratory data analysis
• Tableau desktop fundamentals to build visually stunning dashboards and trend analysis.
• Ability to communicate and present key findings/solution with internal and external stakeholders.
• Knowledge of computer system architecture, memory sub-system fundamentals along with hardware telemetry experience or background (preferred)
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.