Dispatcher Coordinator

Interested in joining Team Green? GFL is the only major diversified environmental services company in North America. Recognized by our signature fleet of bright green trucks and equipment and commitment to the health & safety of our employees, customers, and communities we serve. With rapid expansion over the years, and continued innovation and investment in growth – we’re looking for committed and star players to join and grow within our team!

Key Responsibilities:

• Support the creation of daily schedules and work closely with Operations to meet client service needs

• Support dispatch services for the Saint John (Grandview) office by way of constant communication between  operators, supervisors, and management staff

• Support scheduling work taking into consideration employee skill, ability, required mandatory training while working within the scope of the Collective Bargaining Agreement

• Acts as a liaison coordinating between our various operations, and for field staff as required

• Identifies optimization opportunities for the effective use of resources

• Acts as the point of contact for customer and other inquiries that come to the dispatch office 

• Creates and supports the distribution of the daily operational schedule to operations management 

• Coordinate equipment repairs with the mechanics and third party repair companies. This includes freeing up equipment from operations for both preventative and reparative maintenance 

• Support and/or open and process work orders. This includes month end closure and reconciliation of open work orders 

• Creates and maintains a zero harm environment by ensuring all environmental, health and safety regulations are adhered to at all times

• Set up, oversee and manage job sites and projects as required and directed by Field Supervisors and Management 

• Scope various job sites for service and generate or assist in the development of detailed scope documents to support the safe and efficient dispatch of equipment and personnel to execute onsite work

• Participates in the after-hours/on-call program

• Other tasks as directed by management

Requirements:

• Strong computer skills including Microsoft Office Suite, the ability to decipher google maps, and find information online

• Exceptional organization skills to ensure adherence to protocols, best practices for paper work and operational flow of information

• Must be flexible and can easily adapt to changing priorities with an ability to multi-task

• Experience working with a unionized workforce and a collective bargaining agreement considered an asset

• Strong communication and interpersonal skills to deal directly with clients, internal personnel, management, other divisions, etc

• Experience setting up, overseeing and managing job sites or projects is an asset 

• Knowledge of dispatching, fleet management, and/or heavy duty equipment is an asset

Qualifications:

• High school education, or equivalent experience

• Previous experience in an industrial environment is preferred

• Strong communication and interpersonal skills are essential

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.