Full-Time

Sr. Patient Service Specialist

Weight Loss

Confirmed live in the last 24 hours

Vanderbilt Health

Vanderbilt Health

10,001+ employees

Healthcare

Junior, Mid, Senior

Tennessee, USA

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Specialized Administrative Roles
Required Skills
Customer Service
Requirements
  • High School Diploma or GED
  • 2 years of relevant work experience
Responsibilities
  • Provides positive first impressions utilizing customer service skills.
  • Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient procedure or surgery.
  • Schedules appointments, procedures and diagnostic testing.
  • Pre-authorization, precertification or predetermination of procedure and resolves related issues.
  • Manages templates including utilization, wait list and quality audits.
  • Assists with onboarding and training as needed.
  • The responsibilities listed are a general overview of the position and additional duties may be assigned.

Company Stage

N/A

Total Funding

N/A

Headquarters

Nashville, Tennessee

Founded

1875

Simplify Jobs

Simplify's Take

What believers are saying

  • Telehealth expansion allows Vanderbilt to reach more patients remotely.
  • AI in diagnostics can enhance Vanderbilt's accuracy and speed of medical services.
  • Wearable health tech offers Vanderbilt proactive patient engagement and data collection.

What critics are saying

  • Epic EHR implementation may face data privacy and security challenges.
  • New clinic openings could strain Vanderbilt's resources and operational efficiency.

What makes Vanderbilt Health unique

  • Vanderbilt Health integrates Epic EHR for seamless interoperability with healthcare providers.
  • Vanderbilt leads a $13M multisite trial for Rett syndrome drug evaluation.
  • Vanderbilt Transplant Center partners with Deaconess Health for a new Indiana clinic.

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