Full-Time

SMB Account Manager

Posted on 10/10/2024

Sophos

Sophos

1,001-5,000 employees

Provides cybersecurity solutions for businesses

Cybersecurity

Compensation Overview

CA$53.9k - CA$89.6kAnnually

+ Target Sales Commissions

Entry, Junior

Vancouver, BC, Canada

Hybrid position.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • Must be a strong communicator, both written and spoken, and demonstrate exceptional active listening skills.
  • Collaborative style, with the ability to clearly communicate and articulate technical, operational, or policy issues up, down, and laterally.
  • Proficient knowledge of Salesforce and CPQ, deal flow experience strongly preferred.
  • Adept at learning new skills to maximize tools, processes, and infrastructure in pursuit of objectives.
  • Adapts approach and demeanor in real time to match the situation, picking up on situational cues and adapting in the moment.
  • Thrives in a supportive, sales-focused environment and efficiency-minded team player, excited to work towards a common goal with global teams, from different cultures and backgrounds.
Responsibilities
  • Manage a funnel of inbound leads and prioritize responses based on service level agreements and exceed monthly quota for closing sales opportunities.
  • Ensure quotes and other tasks are processed in a timely, efficient, and accurate manner, ensuring compliance with internal policies.
  • Understand end-to-end processes across the deal flow process including roles and responsibilities of cross-functional support teams to quickly resolve issues.
  • Update CRM (Salesforce.com) with conversations, competitive information, company size, decision-making criteria, and other pertinent information.
  • Communicate effectively and efficiently with the customer partner and Sophos sales team progress on assigned tasks.
  • Achieve of agreed quarterly sales goals and performance indicators for daily standards for a number of tasks handled and closed i.e. tickets, calls, emails, and other sales activities.
  • Effectively communicate with Sophos prospects and customers using phone, email, LiveChat, SMS, and our Sales Engagement Platform (Outreach.io).

Sophos provides cybersecurity solutions to protect businesses from digital threats like malware, ransomware, and phishing attacks. Their products include endpoint protection for individual devices, network security for entire systems, and mobile security for smartphones and tablets. A key feature is Sophos Central, a cloud-based management console that allows users to oversee all security measures from one platform, making it easier to manage and respond to threats. Additionally, Sophos offers Managed Detection and Response (MDR) services, where experts monitor and address security incidents for clients who may not have in-house capabilities. Unlike many competitors, Sophos focuses on an integrated approach to security, combining various services and products to streamline operations. The company's goal is to provide comprehensive protection for organizations of all sizes, ensuring they can defend against evolving cyber threats.

Company Stage

Acquired

Total Funding

$81.3M

Headquarters

Abingdon, United Kingdom

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Sophos' recognition as a leader in multiple categories by G2 highlights its strong market position and credibility.
  • The company's strategic partnerships, such as with GAC Group, enhance its ability to deliver specialized cybersecurity solutions across various industries.
  • The appointment of Joe Levy as CEO and Jim Dildine as CFO signals a strong leadership team poised to drive future growth and innovation.

What critics are saying

  • The increasing complexity and frequency of ransomware attacks, as highlighted in their reports, could strain Sophos' resources and response capabilities.
  • The cybersecurity skills gap, particularly among Managed Service Providers (MSPs), could limit the effectiveness of Sophos' solutions and services.

What makes Sophos unique

  • Sophos offers a unified cloud-based management console, Sophos Central, which simplifies the management of multiple security solutions from a single platform, unlike many competitors who offer fragmented solutions.
  • Their Managed Detection and Response (MDR) services provide expert monitoring and incident response, a critical advantage for organizations lacking in-house cybersecurity expertise.
  • Sophos' comprehensive product suite, covering endpoint, network, and mobile security, positions it as a one-stop-shop for cybersecurity needs, unlike competitors who may specialize in only one area.

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